Traitly

Search across all your knowledge platforms directly from the Zendesk ticket view.

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Traitly helps make your agents up to 3x more productive by eliminating the need to switch between tabs or ask a colleague. The Traitly app enables your customer-facing teams to search across all your knowledge platforms directly from the Zendesk ticket view.

  • Search and preview past Zendesk tickets and articles, Jira issues, past Slack conversations, Google Drive and Confluence docs, and much more.
  • The app lives within your Zendesk ticket view and can be fully set up within minutes.
  • Utilize the power of AI with suggested answers, while maintaining the flexibility to filter between platforms - because sometimes you know best.

You can also use the full-screen app from Traitly for a richer search experience.

If your team is ready to become more productive, sign up for your free 14-day trial at https://traitly.io/zendesk.

App details

Author
Traitly
Version
1.3
Price (USD)
Free

Apps install directly into your account.

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