URL Builder Pro

URL Builder Pro

Bring contextual links right to your agents fingertips

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URL Builder Pro brings convenient links right to your agents fingertips. Links adjust dynamically based on the current ticket. For example, if John Doe with user id 123 contacts you, links might be - Profile (https://example.com/users/123) - Order History (https://example.com/users/123/order_history) - LinkedIn (https://www.linkedin.com/search/results/all/?keywords=John%20Doe)

Easily link to both internal and external tools!

Click Install, then configure the links in the app settings. See https://bluegeyser.zendesk.com/hc/en-us/articles/360023278252-Setup for more details.

App Details

  • Author: Blue Geyser Software Ltd.
  • Price: Free 14-day trial, then $1.00 per agent, per month
  • Support: Email / Website
  • Version:0.5
  • This is an app. It will install right into your Zendesk Support account.

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