Woopra

Woopra

Track support requests, trigger ticket upgrades, see Woopra Profiles in Zendesk

(30)

Woopra is an analytics platform that helps you get to know your customers better. The platform is designed to help you optimize the customer life-cycle by delivering live, granular behavioral data for individual website visitors and customers.

By bringing Zendesk data into Woopra, you will be able to track who is submitting Zendesk tickets and their latest activity on your website. By using Woopra triggers, you will be able to prioritize Zendesk tickets based on their behavior on your website. You will also be able to view Woopra profiles for ticket submitters right in Zendesk!

The only setup you need to do for the zendesk app is retrieve the name of your website that you use on Woopra.com.

This can be viewed by going to your Woopra Dashboard. The name of your website will be in the top left corner.

Installing the Zendesk app in Woopra's AppConnect enables Tracking and Triggers as well.

App Details

  • Author: Woopra
  • Support: Email / Website
  • Version: 1.3
  • This is an app. It will install
    right into your Zendesk
    Support account.

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