Trusted by millions, Trello is a visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists, and cards enable you to organize and prioritize your personal and work life in a fun, flexible, and rewarding way. If you don’t already have an account, sign up for free at https://trello.com.
Now it's easier to communicate back and forth between Trello and Zendesk. Once the Trello App is enabled through the Zendesk App Marketplace, simply open a ticket and the Trello widget will appear to the right. From there, you can add the ticket to an existing card, or create a new one. The interface allows you to specify the Board, List, and Card where the ticket will be added.
Installation of the Trello App is simple. Go to the Apps Marketplace under the Admin panel in Zendesk. Find the Trello App and click the Install button.
Once you’ve installed the App, navigate to a ticket, click Apps on the top-right, and you should see the Trello App. If you haven’t used the App before, you’ll need to give it authorization to access your Trello account.
Zendesk agents must authenticate with their own Trello accounts to use the App.