Service How-to guides Adding Zendesk Agents Video Adding Zendesk Agents Last updated April 25, 2013 Related stories White Paper 6 ways for small and mid-sized retailers to improve customer experience In today's competitive market, personalized customer service is what sets retailers apart. This ebook describes best practices to help you create customer loyalty. Guide Your how-to guide to growing with the Zendesk Suite In this ebook, you'll find best practices and actionable tips for small-but-mighty teams and complex organizations. Guide Guide to the Zendesk Marketplace Give your customer service team a boost with pre-built apps and integrations. Article | 9 min read How to use Facebook Messenger for customer service Messaging has emerged as one of the most popular support channels. Here’s how (and why) you can use Facebook Messenger for customer service. Apps and integrations Customer support social media