Service How-to guides Adding Zendesk Agents Video Adding Zendesk Agents Published April 25, 2013 Last updated April 25, 2013 Related stories Guide Your how-to guide to growing with the Zendesk Suite In this ebook, you'll find best practices and actionable tips for small-but-mighty teams and complex organizations. Guide Guide to the Zendesk Marketplace Give your customer service team a boost with pre-built apps and integrations. Article How to use Facebook Messenger for customer service Messaging has emerged as one of the most popular support channels. Here’s how (and why) you can use Facebook Messenger for customer service. Apps and integrations Customer support social media Article What is a customer service philosophy? (+ how to write your own) To consistently provide great service, companies need an actionable customer service philosophy. Here’s how to create one that stands out. Customer satisfaction