Awesome networking, free dinner, and Zendesk best practices

Published January 15, 2013
Last modified January 15, 2013

At Zendesk, we always strive to go above and beyond to support our customers. This is a big part of why I was so excited to launch our user group program last year! Beyond getting the chance to meet our awesome customers, it’s great to see Zendesk users networking and sharing best practices.

Since our initial launch, we’ve built out the program a bit more and threw some awesome events in San Francisco, Portland, NYC, San Diego, and Silicon Valley last quarter. On top of that, we have some really great Zendesk customers from organizations of all sizes who have volunteered to lead our groups. They are super excited about spreading the customer service love of Zendesk across the globe and I thank them for all their help as we plan groups throughout the year! If you would like to see presentations from previous events or subscribe to a forum to keep apprised of future events, we have a support forum that will help you do just that!

Need more reasons to join our groups beyond awesome networking, free dinner, and learning best practices? See some presentation examples from previous groups - here is Ryan Riddle of Box and Sam Gurdus of Adroll sharing great tricks on how Zendesk helps their team. The leaders of our NYC group are even running their breakout sessions based on their own Zendesk expertise!

So what now? If you still have questions or what to discuss hosting your own group - please email me - - I’m always happy to help! Lastly, here is a summary of the events we have upcoming through mid-February, and we hope to see you there!

1/23: NYC
1/24: Portland, OR
1/29: San Diego, CA
1/30: Silicon Valley
2/6:  Austin, TX
2/7: Austin, TX (Customer Service Hangout)
2/12: San Francisco, CA
2/20: Boston
2/21: Boston (Customer Service Hangout)
2/28: Seattle, WA
3/5: Washington, DC
3/7: Chicago, IL

Check out some other Zendesk events and meet ups