Check Out Our December Webinars

December 1, 2010

We’re excited to announce December’s lineup of FREE webinars.

  • Enhance your support skills
  • Build out your Zendesk
  • Learn and share with other great members using Zendesk

This month’s special guest, Sherman Dickman of Postbox, will share Postbox’s story about how he and his team manage customer support with Zendesk.

December Webinar Schedule :

Getting Started: Beginner

Dec. 7 at 7AM and 10AM PST

Join us on Tuesday to learn how to get started with Zendesk. Perfect for new users.

Zendesk for Twitter 2.0

Wednesday, Dec. 8, 10AM PDT

In this webinar, you will learn how to integrate your customers’ tweets into your Zendesk’s business workflow, delivering outstanding customer engagement.

Getting Started: Intermediate

Thursday, Dec. 9, 10AM PDT

In this webinar, you will learn how to customize your Zendesk. We will cover topics including: look and feel, custom fields, dropbox, and tags.

Zenfession: Postbox

Thursday, Dec. 16, 10AM PDT

This month’s special guest, Sherman Dickman, co-founder of Postbox, will share Postbox’s story on how they manage customer support using Zendesk.

What’s New at Zendesk?

Wednesday, Dec. 29, 10AM PDT

In this webinar, held the last Wednesday of every month at 10AM, you will be briefed on new Zendesk features.

We look forward to seeing you online!

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