We could all use a few more minutes in the day, and creating automated workflows in Zendesk Support can provide you with the keys to unlock that lost time.
Join our Customer Success team for a walk-through of what’s possible when customizing your triggers and automations.
You’ll see:
● Examples of commonly used workflows, such as automating the triage of new tickets to building an escalation path that better manages your backlog
● Best practices to consider when automating a new or old process
● Methods and metrics for monitoring the impact of changes to your workflow
