Good Help Desk Karma from StickyStreet

February 24, 2009

Earlier today we received this in our inbox:

Hey Zendesk guys!

I just wanted to let you know how much we love your service!

Because of Zendesk, StickyStreet has been able to provide excellent, timely, and organized customer support, which in turn has given us the ability to grow into a service with a global reach. The killer app for us has been the ability to turn any customer support request or email into a knowledge base article! The seamless process is awesome, and the new ability to have customers send a support request straight from our site (with a really cool-looking form) is making a great process even more seamless.

And oh yeah: the Buddha Machine? Oddly satisfying, and especially calming when trying to answer those support requests that break the rule of “There’s no such thing as a stupid question.”

Cheers!

Tiago Soromenho
Founder & CTO
StickyStreet, LLC

Thanks Tiago, we love you too. Great that you wanted to share this with us.