How Do You Feel About This Ticket?

January 30, 2009

Barometer Zendesk Coremedia

Our good friends at Coremedia, one of Europes’s leading CMS providers, have taken advantage of Zendesk’s Widget API to build a Mood Barometer for their Zendesk help desk. The barometer widget gives Coremedia’s customers the ability to provide a short and quick statement on how they estimate the progress of a ticket regarding the reaction time and answer quality.

You can read more about it on Coremedia’s blog, and the team have also promised to give us the full details on the widget in our support forums.

Great to see this type of implementation.