Merry Holidays, Please Hold; Watch the Whole Series

December 24, 2010

Happy Holidays from Zengage!

While we realize that true customer support never takes a vacation, your friendly writers and editors at Zengage do. We promise we’ll be back with more action-packed content next week!

In the meantime, we leave you with the epic journey of Matt Nelson, the man who invented bad customer support: fax machines, never-ending phone trees, hold music, and much more. Enjoy and see you next week!

Click the left and right arrows on the sides of the video to get to the next episode.