A support app optimized for couches and mountains

March 26, 2013

At Zendesk, we’ve loved our mobile devices for a long time. Back in 2010, we released our first ever native app for the iPhone. And then in February 2011, we became the first to develop a customer support app for the iPad.

Two years later, mobile devices are more integrated into our work lives than ever. And that’s why we’re excited to announce a redesigned Zendesk for iPad, which brings:

  • A new reporting dashboard so you can get key metrics, like response times and ticket activity, at a glance
  • An updated design with a new agent dashboard that provides meaningful ticket views and shortcuts to common ticket actions
  • More context about your customers with complete support history on their profiles
  • And many more features that you can learn about in the Zendesk forums

But more important than the features, we just want Zendesk to work how you work. (And let’s be real, you’re probably tapping away on your couch rather than on a mountain top.)

Download the free app from the App Store.

Learn more about Zendesk for mobile.

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