The global economic shakeup has reaffirmed our belief that customer service will be the cornerstone of all companies who continue to thrive in tomorrow’s economy. Getting customer service right is more important then ever, but we all still struggle with it. Giving your customer service professionals the best tools to make their job easier is a first step to making the help desk experience a good one for customers. But ultimately it’s personal relationships and the human touch that differentiates successful companies, and that’s why customer support agents are the most important employees your company has.
Oct 5 – 9 is Customer Service Week and companies all around the country have been celebrating. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.
Customer Service Week is a national event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers with the highest degree of care and professionalism.
We’d like to offer a special thank-you to all the customer service agents out there for the fantastic work you do – none of us could do what we do without your work. We’re spreading good karma during National Customer Service Week and we would like to let our customers know we appreciate their commitment to their customers
A toast, and a pat on the back, for a job well done!