Re-launch of Zendesk advanced plans

Published September 5, 2013
Last modified September 5, 2013

Today we’re announcing a re-launch of our two advanced plans for new customers joining Zendesk. The Plus and Enterprise plans have seen tremendous innovation over the past few years, and most recently we’ve added a brand-new Help Center to both plans.

Our Enterprise plan will now include a best practice on-boarding service led by our Customer Success Team. Recent Enterprise plan updates include ticket forms, hourly reporting, and a European data center option. The new seat price with an annual commitment for Enterprise is $125 per month and for Plus is $59 per month.

If you're already a Zendesk customer, you're not affected by these changes. You continue to have the prices you signed up with for all plans. We appreciate your loyalty.

In addition, we’re adding a new plan called Enterprise Elite that provides white-glove service and support for our most discerning customers. This plan is priced at $195 per seat, per month.

For companies just getting started with support, we also continue to offer our entry-level plans at prices tailored to smaller budgets. Learn more about all of our plans and prices.

With this news, we’re excited to offer an even wider variety of products and services, making Zendesk a great choice for businesses and budgets of all sizes. If you have questions, please email me: