Infographic
Latest stories
Infographic
How to cut digital customer service costs in financial services
Tailor your customer service into tiers to reduce costs.
Infographic
3 min read
Top retail trend to watch: Omnichannel CX
Discover where consumers are shopping, what shoppers expect, and how retailers can deliver great omnichannel CX.
Infographic
How SMB sales teams are keeping up in 2020
Let’s take a look at how SMB sales teams are adapting to keep up.
Infographic
1 min read
4 steps to optimize your customer service technology
Implementing your technology solution is a major milestone—and just the first step in a journey. As…
Infographic
Meet your customers anywhere. Go omnichannel.
Customers expect to be served on their preferred channel, whether it be via phone, email, chat,…
Infographic
1 min read
The 5 step sales process road map (infographic)
Let's walk through the key steps in the sales process starting with how to create a roadmap, moving from prospecting to qualified leads and finally closing.
Infographic
1 min read
Help customers help themselves with AI
With the variety of ways that customers reach out for support—like via email, calling over the…
Infographic
1 min read
Your guide to the wonder years of knowledge management
Companies running the gamut from SMBs to enterprise have built robust help centers, enabling customers to…
Infographic
5 fun facts about omnichannel support
Whether your support team is just ramping up or scaling operations globally, adopting an omnichannel strategy…
Infographic
How artificial intelligence is making the customer experience better
What do artificial intelligence and customer experience share in common? It’s that both are bound to…
Infographic
Top customer experience with agile customer care
Customers have more options than ever before. So any company looking to build long-term relationships, and…
Infographic
1 min read
There's a chat for that
In recent years, companies have realized that providing customers with greater engagement opportunities can increase overall…
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.