Zoom + Zendesk: the benefits of video for remote support
We spoke with Zoom’s head of support and our own experts about the benefits of using Zoom’s video app in Zendesk, and we’ve included a few additional benefits for agents that use video for remote support in customer service
Three things to consider when offering self-service
The applications and benefits of customer self-service are vast, touching everything from global support to brand awareness
Did somebody say… new integrations?
Let's take a look at some great new integrations designed to improve and extend your use of Zendesk with new integrations for November 2017
What if language wasn’t a barrier for customer support?
With Unbabel for Zendesk, and with help from artificial intelligence, language will no longer be an insurmountable obstacle for customer support agents
An integration investigation
Let's take a look at some great new integrations designed to improve and extend your use of Zendesk
New additions to the Apps Marketplace
Check out these new integrations, all designed to help you provide great support and get the most out of Zendesk
Check out our great new apps and integrations, all designed to help you make the most of Zendesk
You get a new app, and you get a new app, and you…
That reference is still relevant, right?
Kicking apps and chewing gum
And we’re all out of gum. But we have plenty of great apps to highlight this month:
The low-down on the best new integrations
We have a bevy of new ways to integrate with Zendesk. Among other things, these tools offer ease in inventory control, minimize repetition in support answers, and break down language barriers
May the 4th integrations be with…whoops
We’re a day late, sue us. All that matters is we’ve got another great round of integrations to help you make the most of Zendesk
Welcoming spring with some great new apps
We’re closing out March with a new round of Zendesk apps. These great tools will help you do everything from answer your customers’ questions to simplify billing. Dropbox: file sharing, management, and collaboration From the smallest business to the largest enterprise, Dropbox simplifies the way teams work together. With Dropbox for Zendesk Support, you can […]
So many new apps we’re running out of headlines!
Editor apps are here and to celebrate, we’ve got a few new apps in the marketplace. Apps can now be given a new location within the Rich Text Editor in Zendesk Support accounts. They appear as native looking icons in the editor toolbar, right alongside the native formatting and attachment icons. Learn more about
New year, new Zendesk integrations
This month we’ve added 9 new apps and integrations. These tools, a mixture of powerful and playful, can help you foster better customer relationships and inspire employees to have fun while working hard.
Saying farewell to 2016 with 15 new integrations
We’re happy to share one last box of goodies before the end of the year. This new round of integrations will help you do everything from working on tickets inside Slack to adding videos to support tickets. UserVoice UserVoice helps you listen to your most important stakeholder—the customer—and turn their feedback into actionable data to […]
Shake up your Zendesk with 10 new apps and integrations
We’re happy to share an energy boost in the form of 10 great new apps and integrations
6 Zendesk Apps to Help You Sell More
Zendesk integrates with over 400 apps, but these six Zendesk apps including Zapier, PandaDoc, and Yesware, can improve sales and support.
Treat yo’ self to these 15 new apps and integrations
This Halloween there are no tricks—just treats. In October, we welcomed 14 new apps and integrations to the general marketplace, and 1 newbie to Zendesk Labs
Extend your Zendesk with new apps and integrations
The Zendesk Apps Marketplace got a fresh new look in early September. Visitors can move between the Marketplace and App Directory, depending on whether you prefer to browse our latest featured apps and integrations, or go straight for
What’s new in the Zendesk Apps Marketplace
This August we added 13 new apps and integrations to the Zendesk Apps Marketplace. Together, they bring a variety of functionality into your Zendesk including new ways to
‘Power-Up’ your support with Zendesk and Trello
If you’re an avid Trello user, you might be familiar with the frustration of having to switch between Trello and Zendesk in order to communicate with different teams. Trello fixed this problem with
Fueling a sales machine with customer service data
When Uzi Shmilovici first started talking to venture capitalists about his plans for building a better sales platform, the CEO of Base CRM quickly learned that most investors thought it was a waste
Beat the heat with these cool additions to the Zendesk Apps Marketplace
We’ve been adding new apps and integrations to the Zendesk Apps Marketplace at a nice clip these past few months, and July is no different
15 new Zendesk apps and integrations
This June we welcome a range of new apps to the Zendesk Apps Marketplace that include sentiment analysis, ticket creation from popular messaging