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Latest stories Page 7
Article 11 inspiring Contact Us page examples (+ templates to make your own)
Your Contact Us page can leave a lasting impression on existing and potential customers. Do away with generic templates and create a page that stands out in all the right ways.
Article How to write a sales letter (+ examples)
Get higher engagement from customers with the perfectly crafted sales letter.
Article What is customer lifecycle management?
Businesses need to prioritize customer lifecycle management to both attract customers and retain them. Here’s how to get started with your own client lifecycle management program.
Article 30-60-90 day sales plan for managers, reps, and sales territories
Establish credibility and confidence with a clear 30-60-90 day sales plan.
Article 8 ways to adopt and grow a customer service mindset
How do you ensure that your customer service team understands their role and leads the charge when it comes to driving customer satisfaction and loyalty? The answer: Help them adopt a customer service mindset.
Article The gift of new integrations
It's the season of giving new Zendesk app integrations. Learn all about how these new integrations can ease workloads for your sales and support teams.
Article What is B2B sales? Business-to-business meaning and strategy
Understanding B2B sales is essential to your company’s sales funnel creation and your future business expansion.
Article Sales promotion: Definition, examples, ideas, and types
Sales promotions allow companies short-term revenue boosts through a wide variety of customer benefits.
Article What are KPIs for sales? Sales KPIs definition and examples
Knowing the right sales KPIs allows you to set achievable goals and track your team’s productivity. Here’s your ultimate guide to KPIs for sales success.
Article Top ways to drive collaboration between support and development teams
Collaboration between CSAs and developers can be difficult at best—and a blocker at worst—which can have disastrous impacts on customer support success metrics. But there's a better way.
Article Percentage of sales method: What it is and how to calculate it
The percentage of sales method allows you to forecast financial changes based on previous sales and spending accounts. Here's how to work through it.
Article Aligning sales and customer service: How and why
Drive profits and transform your brand by breaking the silos between your sales and support teams. It’s easy, and it’s essential.
Article Hard sell vs. soft sell: Definition and examples
Learn how using a direct hard sell or an indirect soft sell can significantly impact sales growth and customer base building.
Article Sales volume: Definition, formula, and how to increase it
Sales volume refers to the number of units sold during a specific reporting period. Knowing how to calculate sales volume gives your company a strong grasp on product movement and potential shifts.
Article Customer trust: Definition, importance, and 5 ways to gain it
Customer trust is key to driving loyalty and business success. To earn it, companies must understand and respect their customers and provide relevant, personalized experiences.
Article Sales operations: What it is and why you need it
Sales operations includes the systems, strategies, and tech required to support and promote a sales team to maximum success.
Article What is a sales budget? Use, example, and purpose
Create a sales budget to generate achievable sales goals for your team.
Article Travel chatbots: Top examples that travelers and businesses love
As travel comes back, your guests expect more. AI-powered chatbots can reduce stress for your agents and help customers at every step.
Article Creating a sell sheet: Sell sheet examples, template, and design
A sell sheet can pitch your product to hundreds of prospects at the touch of a button—if it’s designed well. Here’s how to create one that gets results.
Article How to create a sales report (+4 free templates)
It isn’t easy keeping tabs on so many sales activities. Sales reports can help you assess team progress, track growth, and make more informed business decisions.