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11 inspiring Contact Us page examples (+ templates to make your own) Article

11 inspiring Contact Us page examples (+ templates to make your own)

Your Contact Us page can leave a lasting impression on existing and potential customers. Do away with generic templates and create a page that stands out in all the right ways.

How to write a sales letter (+ examples) Article

How to write a sales letter (+ examples)

Get higher engagement from customers with the perfectly crafted sales letter.

What is customer lifecycle management? Article

What is customer lifecycle management?

Businesses need to prioritize customer lifecycle management to both attract customers and retain them. Here’s how to get started with your own client lifecycle management program.

30-60-90 day sales plan for managers, reps, and sales territories Article

30-60-90 day sales plan for managers, reps, and sales territories

Establish credibility and confidence with a clear 30-60-90 day sales plan.

8 ways to adopt and grow a customer service mindset Article

8 ways to adopt and grow a customer service mindset

How do you ensure that your customer service team understands their role and leads the charge when it comes to driving customer satisfaction and loyalty? The answer: Help them adopt a customer service mindset.

The gift of new integrations Article

The gift of new integrations

It's the season of giving new Zendesk app integrations. Learn all about how these new integrations can ease workloads for your sales and support teams.

What is B2B sales? Business-to-business meaning and strategy Article

What is B2B sales? Business-to-business meaning and strategy

Understanding B2B sales is essential to your company’s sales funnel creation and your future business expansion.

Sales promotion: Definition, examples, ideas, and types Article

Sales promotion: Definition, examples, ideas, and types

Sales promotions allow companies short-term revenue boosts through a wide variety of customer benefits.

What are KPIs for sales? Sales KPIs definition and examples Article

What are KPIs for sales? Sales KPIs definition and examples

Knowing the right sales KPIs allows you to set achievable goals and track your team’s productivity. Here’s your ultimate guide to KPIs for sales success.

Top ways to drive collaboration between support and development teams Article

Top ways to drive collaboration between support and development teams

Collaboration between CSAs and developers can be difficult at best—and a blocker at worst—which can have disastrous impacts on customer support success metrics. But there's a better way.

Percentage of sales method: What it is and how to calculate it Article

Percentage of sales method: What it is and how to calculate it

The percentage of sales method allows you to forecast financial changes based on previous sales and spending accounts. Here's how to work through it.

Aligning sales and customer service: How and why Article

Aligning sales and customer service: How and why

Drive profits and transform your brand by breaking the silos between your sales and support teams. It’s easy, and it’s essential.

Hard sell vs. soft sell: Definition and examples Article

Hard sell vs. soft sell: Definition and examples

Learn how using a direct hard sell or an indirect soft sell can significantly impact sales growth and customer base building.

Sales volume: Definition, formula, and how to increase it Article

Sales volume: Definition, formula, and how to increase it

Sales volume refers to the number of units sold during a specific reporting period. Knowing how to calculate sales volume gives your company a strong grasp on product movement and potential shifts.

Customer trust: Definition, importance, and 5 ways to gain it Article

Customer trust: Definition, importance, and 5 ways to gain it

Customer trust is key to driving loyalty and business success. To earn it, companies must understand and respect their customers and provide relevant, personalized experiences.

Sales operations: What it is and why you need it Article

Sales operations: What it is and why you need it

Sales operations includes the systems, strategies, and tech required to support and promote a sales team to maximum success.

What is a sales budget? Use, example, and purpose Article

What is a sales budget? Use, example, and purpose

Create a sales budget to generate achievable sales goals for your team.

Travel chatbots: Top examples that travelers and businesses love Article

Travel chatbots: Top examples that travelers and businesses love

As travel comes back, your guests expect more. AI-powered chatbots can reduce stress for your agents and help customers at every step.

Creating a sell sheet: Sell sheet examples, template, and design Article

Creating a sell sheet: Sell sheet examples, template, and design

A sell sheet can pitch your product to hundreds of prospects at the touch of a button—if it’s designed well. Here’s how to create one that gets results.

How to create a sales report (+4 free templates) Article

How to create a sales report (+4 free templates)

It isn’t easy keeping tabs on so many sales activities. Sales reports can help you assess team progress, track growth, and make more informed business decisions.