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Meet the Zendesk Resolution Platform: Powered by our network of AI Agents

AI is rapidly transforming customer expectations, and businesses are racing to keep up. But in service,…

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4 min read

Personal AI is next in line to disrupt CX - here's how to prepare

AI is no longer just a tool for businesses—customers are deploying it too, using personal assistants to interact with brands and handle tasks on their behalf.

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4 min read

Lead your call center into the AI era with Zendesk voice

Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…

Article
5 min read

The next frontier in AI: Zendesk’s complete service solution

Successful adoption of AI will create the biggest chasm between companies that become the disruptors vs.…

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4 min read

The humanizing power of AI in CX

When implemented correctly, AI can help businesses create more personal and authentic connections with customers.

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