Zendesk introduces the Suite Ready program, which enables businesses to use apps that provide greater functionality for agents and customers alike

We’re partnering with Amazon for the launch of their Amazon EventBridge, with a simple, flexible streaming integration: the Zendesk Events Connector

Duet is a “super seat” that gives users access to both Sell and Support, enabling sales and support reps to take advantage of the customer data flow between them

We are excited to announce new updates to our customer-facing terms and policies

Our partners are critical to our ecosystem and the success of our customers, and ultimately the experience of our customers’ customers

With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it.

It’s time break free from legacy CRM systems. Welcome to Zendesk Sunshine, our new open and flexible CRM platform.

It’s the blog post that you’ve anxiously been awaiting—Zendesk’s updates to its Terms and Policies!

Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.

We used data from the Zendesk Benchmark to create best practices on how to actually adopt an omnichannel approach to customer service

With data from the Zendesk Benchmark, we discovered an all-around better support experience for customers

It’s that time again….we’re updating our terms and policies to make it easier for you to understand how we supply our services to our subscribers

At Zendesk, we’ve been preparing for this day for a long time

With the Zendesk App for Slack, great customer service can now happen anywhere in your organization—right where work happens

The Zendesk Suite bundles Zendesk Support, Guide, Chat, and Talk into a single omnichannel solution

Instead of asking “How can my support team keep up?” consider a different question: “What are the most important situations in our customers’ journey around which our support team can design proactive engagement and support?”

Zendesk's new podcast, Repeat Customer, is devoted to going behind the scenes of brands with truly great customer experiences

Guide Enterprise makes it easy for large teams to collaborate on help center content processes and manage knowledge internally, externally, and across multiple brands

As Zendesk invests in new products and features, we try to support complexity without making the agent experience more complicated

Earlier on in my career, I was looking to join a company whose vision and executive leadership I believed in. I thought I’d found that.

Zendesk has grown from 3 friends who wanted to make customer support simple to 2,000 employees around the globe all carrying out that same vision.

At Zendesk we're expecting 2018 to bring a rush of questions and requests from customers as they build out their own privacy and compliance programs

Businesses are made of people, and those people have relationships and ties to the communities they live in