New addresses, new community initiatives

February 23, 2017

To support the communities in which we operate, Zendesk recently launched a Singapore and Manila chapter of the global Zendesk Neighbor Foundation along with the expansion of our Chat Development Centre in Singapore and our new Customer Experience Hub in Manila

10,000 Customers And (Still) Counting

April 5, 2011

Today, Zendesk is happy to announce that it now has 10,000 customers. Big milestone for us and a good occasion to pat ourselves on the back. In our first 18 months, we reached 1,000 customers. In the following 13 months after that, we grew to reach 5,000 customers. And less than 11 months after that […]

New Products Announced as Peter Fenton joins Board (PR)

August 17, 2009

Today is a great day at Zendesk and we have 6 million new reasons to be excited! First, we’re psyched to announce two new Zendesk editions today. A Solo edition for independent consultants and home-based businesses, and a Plus+ edition for the somewhat larger companies with stricter governance requirements. The new editions constitute a big […]

Social CRM: Managing the Consumer 2.0 Relationship (PR)

July 9, 2009

Here at Zendesk we're big fans of Get Satisfaction. If you don't know about them already, Get Satisfation is crowdsourced support, or people-powered customer service as they put it themselves. They provide a platform for consumers to come together around products or services to discuss and help each other. In many instances the sheer volume […]

Announcing Series A, New Boston HQ and 1,000 Customers (PR)

May 6, 2009

Big day today for the Zendesk team. We're announcing our Series A investment by Charles River Ventures, opening of our new Boston headquarters and that Zendesk now has 1,000 customers sharing the good help desk karma, here amongst Twitter, MSNBC, Condé Nast Publications, Scribd, Rackspace Cloud and John Lewis Plc. On the last day of […]