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8 min read

Get more from your sales emails with Zendesk Sell

Email is only getting more popular. In 2020, 306.4 billion emails are being sent and received…

Article
6 min read

3 ways Zendesk Sell + ActiveCampaign benefits sales teams

96% of sales reps struggle with some stage of the sales cycle. For the majority of…

Article
5 min read

Personalize outreach at scale with sales engagement automation

To help sales teams make personalized lead outreach more efficient, we’re launching new sales engagement automation tools for Zendesk Sell

1 min read

How to simplify your sales tools

Simplify your sales software so your reps can spend more time developing relationships and less time on apps.

Article
10 min read

Advantages of CRM: 10 top benefits for your team

The many advantages of CRM technology can have a positive impact on every aspect of your business.

Article
7 min read

What is the CRM process? 5 key steps

The CRM tool itself is what provides the data and functionalities your team needs to execute this strategy—and ultimately turn leads into customers

Article
3 min read

Fast-track lead generation with Sell + Reach

Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate

Article
11 min read

How to create a CRM strategy and why you need one in 2024

With a CRM strategy, your team will be able to fully utilize the tool to close more sales, boost efficiency, and improve prospects’ experience

Article
5 min read

3 reasons support leaders can benefit from a sales CRM

To help ensure your buyer’s journey is an effortless one, businesses will want to bridge silos and close gaps between sales and support

Article
17 min read

What is a sales CRM, and how does it help businesses grow?

A sales CRM allows sales reps to seamlessly and easily deliver value to prospects at every stage of the sales process.

Article
4 min read

Introducing The Zendesk Sales Suite

The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…

How to grow your business through customer relationships in 2020

There are a number of generic ways to grow a small business, such as managing your…

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

1 min read

A guide to mobile CRM

Chances are, your sales team isn’t in front of their computers all day, so they can’t…

Article
6 min read

Welcome Sell apps to the Zendesk marketplace

With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

Article
3 min read

Mastering sales force automation and customer service software integration

Companies that are looking for integrated solutions for managing their customer’s experience often look to products…

Article
6 min read

What is relationship marketing? A guide for 2024

The differences between customer relationship marketing and customer relationship management can be confusing. Learn the definition of each in this post!

White Paper

7 questions to ask when evaluating sales software

With hundreds of sales CRMs and solutions on the market, what’s the most effective way to…

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