Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
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Article
10 min read
Advantages of CRM: 10 top benefits for your team
The many advantages of CRM technology can have a positive impact on every aspect of your business.
Article
7 min read
What is the CRM process? 5 key steps
The CRM tool itself is what provides the data and functionalities your team needs to execute this strategy—and ultimately turn leads into customers
Article
3 min read
Fast-track lead generation with Sell + Reach
Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate
Article
12 min read
Sales pipeline management 101: What it is and best practices
Learn how a CRM can help streamline your sales pipeline management process.
Article
4 min read
How to boost your sales success rate with live chat
Chat provides a direct line between a rep and their prospective customers. Sales teams can use chat to generate leads, improve sales conversion rates, and identify upsell opportunities
Article
11 min read
How to create a CRM strategy and why you need one in 2024
With a CRM strategy, your team will be able to fully utilize the tool to close more sales, boost efficiency, and improve prospects’ experience
Article
5 min read
3 reasons support leaders can benefit from a sales CRM
To help ensure your buyer’s journey is an effortless one, businesses will want to bridge silos and close gaps between sales and support
Article
7 min read
How to build a sales CRM process
How do you upgrade your sales process to be more straightforward and efficient? The answer is…
Article
17 min read
What is a sales CRM, and how does it help businesses grow?
A sales CRM allows sales reps to seamlessly and easily deliver value to prospects at every stage of the sales process.
Article
12 min read
What is customer acquisition? 9 strategies to acquire customers
Customer acquisition combines the power of sales, marketing, and more to get new customers on board
Article
4 min read
Introducing The Zendesk Sales Suite
The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…
Article
6 min read
How Zendesk is transforming CX in 2020
We’re excited to announce the official release of the Support Suite, the Sales Suite, and Sunshine
Article
7 min read
9 great sales leadership competencies, qualities, and skills
Want to know what it takes to succeed as a sales leader? Here are the key characteristics and skills needed for effective sales leadership.
Article
8 min read
What is lead scoring + the best lead scoring models
To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common
Article
11 min read
The ultimate lead qualification checklist in just 5 questions
With a lead qualification checklist, your organization has a tool for staying aligned, organized, and accurate when it comes to evaluating prospects
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