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Social responsibility

Make the workplace better for everyone, learn how to positively impact the environment, and see our Tech for Good program in action.


Latest stories

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5 min read

Working toward equality for mental health in an unequal world

World Mental Health Day aims to raise awareness and provide an opportunity for those working on mental health issues to shine a light on their work. Here are a few organizations that Zendesk is proud to support.

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6 min read

How KindWork trains and graduates underserved students into tech jobs

The nonprofit’s free training program helps young adults from overlooked communities launch CX careers.

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5 min read

How the ERC connects the landscape with people who can help save it

Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.

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5 min read

Knowledge is power—and vital for safety

When a refugee arrives in a new country their material belongings may be few, but they…

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6 min read

How Ameelio serves a chronically under-served population using Zendesk

Non-profit Ameelio provides a free service for users to send letters, postcards, and other mail items to incarcerated loved ones.

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5 min read

How Project N95 streamlined its volunteer-staffed support using Zendesk

To date, Project N95 has provided more than six million units of PPE to healthcare workers throughout the U.S.

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4 min read

The fight to end world hunger can begin with gratitude

Why Zendesk adopted food insecurity as an area of focus in 2021.

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4 min read

Scottish nonprofit teams up with Zendesk’s Tech for Good program to feed the hungry

Edinburgh’s Empty Kitchens, Full Hearts turns food waste into hot meals for citizens in need.

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9 min read

How to authentically embody corporate social responsibility

The concept of corporate social responsibility (CSR) originated with companies having to clean up after their…

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5 min read

How nonprofit Raheem champions social justice by enabling an easy and safe way to report police violence

Headquartered in Oakland, Calif. and taking reports from across the country, Raheem provides a digital space where anyone can create a publicly accessible record of police violence.

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8 min read

How community nonprofits shift focus to solve for food insecurity

Around the world, more people are going hungry now than before the pandemic hit. Now, nonprofits worldwide have had to pivot their focus to offering the most essential service of all: giving food.

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2 min read

Vote 2020: Empower your employees to use their voices

At Zendesk, we support safe, fair, and accessible elections in the U.S. and around the world. Accessibility is more than one of our business principles—it’s also a core value.

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4 min read

How GiveDirectly grants cash, and the dignity of choice, to program recipients

For GiveDirectly, offering support in the form of cash gives recipients the freedom to help themselves in ways that best fit their individual needs.

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9 min read

6 companies tackling social justice and inspiring customers

As many as 70 percent of consumers want brands to take a stand on social and…

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10 min read

How the International Rescue Committee welcomes asylum seekers and refugees to the U.S.

Every day, approximately 37,000 people in countries ravaged by war or violence make the difficult decision…

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3 min read

How Zendesk’s Tech for Good partners support refugees worldwide, and how you can help

Zendesk supports several organizations that provide essential services to refugees, migrants, and asylum seekers. This World Refugee Day, learn how you can help, too.

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4 min read

We can cultivate empathy anywhere, even from our living rooms

Right now, connecting with others can be hard. Sometimes it’s the WiFi that cuts out, other…

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