Skip to main content

Workflow efficiency


Latest stories

Article

Zendesk Deep Dive: Increase Productivity with Macros

Small gains often add up. And when it comes to gains in time, every minute helps.…

Infographic
1 min read

Winning Customer Service

Customer service can be like a game. If so, how do you win? There are many…

Article
1 min read

What Airbnb customer service learned while rapidly scaling their support

With Jessica Semaan Customer service can be a lot like a romantic relationship—you have to nurture…

Subscribe to the blog

The best source of information for customer service, sales tips, guides, and industry best practices. Join us.