Kicking apps and chewing gum

June 27, 2017

And we’re all out of gum. But we have plenty of great apps to highlight this month:

The low-down on the best new integrations

May 30, 2017

We have a bevy of new ways to integrate with Zendesk. Among other things, these tools offer ease in inventory control, minimize repetition in support answers, and break down language barriers

May the 4th integrations be with…whoops

May 4, 2017

We’re a day late, sue us. All that matters is we’ve got another great round of integrations to help you make the most of Zendesk

3 ways to use Zendesk as an ecommerce help desk

May 2, 2017

Managing support across various channels can create accountability problems and make your customer feel undervalued. Here are three ways to corral the chaos

In-app support for everyone: the Zendesk kit on Fabric

April 19, 2017

We’re excited to announce the Zendesk kit for Fabric, bringing in-app support to thousands of mobile developers using the Fabric development platform. With the Zendesk kit, you can add customer self-service, messaging, and app review prompts right into your app

Welcoming spring with some great new apps

March 30, 2017

We’re closing out March with a new round of Zendesk apps. These great tools will help you do everything from answer your customers’ questions to simplify billing. Dropbox: file sharing, management, and collaboration From the smallest business to the largest enterprise, Dropbox simplifies the way teams work together. With Dropbox for Zendesk Support, you can […]

So many new apps we’re running out of headlines!

February 26, 2017

Editor apps are here and to celebrate, we’ve got a few new apps in the marketplace. Apps can now be given a new location within the Rich Text Editor in Zendesk Support accounts. They appear as native looking icons in the editor toolbar, right alongside the native formatting and attachment icons. Learn more about

New year, new Zendesk integrations

January 27, 2017

This month we’ve added 9 new apps and integrations. These tools, a mixture of powerful and playful, can help you foster better customer relationships and inspire employees to have fun while working hard.

Why the pipeline isn’t running dry anytime soon for Pipedrive

January 12, 2017

Pipedrive uses the Zendesk Support, Help Center, Talk, and Chat products—and nearly every feature within Zendesk Support. “Zendesk fulfills all our needs,” Kõiva said, “and there’s no other software out there that is able to do that

Saying farewell to 2016 with 15 new integrations

December 23, 2016

We’re happy to share one last box of goodies before the end of the year. This new round of integrations will help you do everything from working on tickets inside Slack to adding videos to support tickets. UserVoice UserVoice helps you listen to your most important stakeholder—the customer—and turn their feedback into actionable data to […]

How Harry’s uses Zendesk and MaestroQA to deliver effortless customer experiences

November 29, 2016

Harry’s brings the same focus on quality to their customer service as they do to their razors

Shake up your Zendesk with 10 new apps and integrations

November 28, 2016

We’re happy to share an energy boost in the form of 10 great new apps and integrations

Momentum with Microsoft: announcing single sign on

November 21, 2016

We recently launched the ability for users to sign up to Zendesk Support with their Microsoft account

6 Zendesk Apps to Help You Sell More

November 15, 2016

Zendesk integrates with over 400 apps, but these six Zendesk apps including Zapier, PandaDoc, and Yesware, can improve sales and support.

Customer service is a team sport: Introducing Zendesk Support on Microsoft Teams

November 2, 2016

It happens all the time in business. Something changes: a mobile gaming company ships a new version, an ecommerce site runs a free shipping promotion, or

Treat yo’ self to these 15 new apps and integrations

October 31, 2016

This Halloween there are no tricks—just treats. In October, we welcomed 14 new apps and integrations to the general marketplace, and 1 newbie to Zendesk Labs

Extend your Zendesk with new apps and integrations

September 26, 2016

The Zendesk Apps Marketplace got a fresh new look in early September. Visitors can move between the Marketplace and App Directory, depending on whether you prefer to browse our latest featured apps and integrations, or go straight for

What’s new in the Zendesk Apps Marketplace

August 29, 2016

This August we added 13 new apps and integrations to the Zendesk Apps Marketplace. Together, they bring a variety of functionality into your Zendesk including new ways to

‘Power-Up’ your support with Zendesk and Trello

August 26, 2016

If you’re an avid Trello user, you might be familiar with the frustration of having to switch between Trello and Zendesk in order to communicate with different teams. Trello fixed this problem with

Fueling a sales machine with customer service data

August 25, 2016

When Uzi Shmilovici first started talking to venture capitalists about his plans for building a better sales platform, the CEO of Base CRM quickly learned that most investors thought it was a waste

Three new tools to make you a better support leader

August 14, 2016

Zendesk August quarterly product release includes: Satisfaction Reasons, updates on the Pathfinder app, and better insights into macros

Beat the heat with these cool additions to the Zendesk Apps Marketplace

July 27, 2016

We’ve been adding new apps and integrations to the Zendesk Apps Marketplace at a nice clip these past few months, and July is no different

How Chubbies uses the Zendesk Support and Shopify integration to deliver ‘the perfect weekend’

July 22, 2016

Chubbies wants their customers to have a good time—all the time. So, when they were looking for a Shopify integration, the solution had to deliver good vibes

15 new Zendesk apps and integrations

June 27, 2016

This June we welcome a range of new apps to the Zendesk Apps Marketplace that include sentiment analysis, ticket creation from popular messaging