Treat yourself to these sweet new integrations

October 26, 2015

A little-known fact: doodling helps you pay better attention. It’s probably safe to say that doodlers also have more fun. This month we’ve got something extra special in Zendesk Labs

Celebrating 300 apps

May 29, 2015

This month we are excited to share that we have reached a new milestone in the Zendesk App Marketplace. We thoroughly enjoy working with all of our wonderful partners to build all of these apps and integrations and want to celebrate all of their work and creativity. Today we are proud to announce Instabug as big number 300!

Invoice2Go maximizes agent performance with Zopim and Zendesk

May 26, 2015

Invoice2Go, a mobile application designed to help small businesses with invoicing and expense tracking, has been a Zendesk user ever since the inception of their customer service team. They chose Zendesk back in 2011 because it displayed the perfect balance between value and features.

Game of Codes: Summer is coming

May 11, 2015

Friends, Romans, Zendesk Users, lend me your headsets, for today we celebrate the second annual Zendevian Cup! Once a year Zendesk employees from around the globe engage in an epic battle of skill and creativity. This 24-hour hackathon

More apps and integrations #FTW

May 8, 2015

Every month new apps and integrations are added to our Apps Marketplace. The more the merrier, we say. From telephony solutions to on-boarding tools to meeting

Our latest integrations and apps

March 27, 2015

The Zendesk Apps Marketplace is growing all the time. In the last few weeks, we’ve added new apps and integrations for messaging, dashboards, time tracking, and much more, including a special something for

What’s new in the Zendesk Apps Marketplace

February 27, 2015

My how we’ve grown! The Zendesk Apps Marketplace now has 280+ apps and integrations. Among the latest additions

Apps for companies in growth mode

February 17, 2015

They’re called growing pains for a reason. Growth is exciting, but it’s also hard. Whether you’re growing in step with your customer base or expanding into new regions or markets, rolling out a new brand, product line, or

7 wonders of the app world

January 30, 2015

Okay, that might be a bit of an overstatement, but we do tend to get really excited about our apps and integrations. This month you’ll find apps that provide ticket guidance, search

Ring in the new year with 9 new integrations

December 29, 2014

Do your New Year’s resolutions include working more efficiently? How about deflecting tickets or getting organized? Or perhaps you want to

Time to cozy up to these 9 new integrations

November 25, 2014

It’s that time again. (For sweaters and hot cocoa, yes, but also for exciting updates from our apps marketplace.) This month we’ve added

10+ integrations to bring you closer to your customers

October 29, 2014

Is it too much to say you’re the gold standard? We think not. As an innovator and forward-thinking company, the vast number of customers using your products and services

The Zendesk tool belt is growing!

October 20, 2014

This month we bring you 10 great new Zendesk integrations and an update to an existing one

Zendesk integrations: kicking apps and taking names

September 26, 2014

You won’t find any pseudo pumpkin spiced apps here! This month, we bring you 10 new integrations that will make you forget all about that dumb season we call “summer.”

You’re not narcissistic—you just want to be everyone’s favorite place to shop

September 23, 2014

As a retailer, you built your product to fulfill a distinct need, or your business was born from a dream. And it’s that bigger thing that your employees are rallying behind

Your Guide to the Zendesk for Salesforce Integration

September 11, 2014

Your sales and support teams are interacting with the same people, your customers. But are they communicating the same message? The Zendesk for Salesforce integration bridges

It’s the little things—how a small business can offer big support

August 27, 2014

Small businesses are all about performing with grace under pressure. There’s a lot of pressure—having to attract new customers, scale with growth, tackle operational and

10 apps that will make summer last a little longer

August 22, 2014

We’re doing our best to keep this summer going. While these 10 new apps can’t add days to the calendar, they can help you provide your customers with better service than ever

Zendesk’s Time Tracking app: exactly what it sounds like

August 19, 2014

Knowing where and how to improve the efficiency of your support team can certainly be challenging. You need visibility into your support data in a way that’s meaningful and

Apps every SaaS company needs

July 31, 2014

Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and everyone wears a few hats. The unique thing about SaaS companies is

Introducing Zendesk Labs

July 30, 2014

Today, we’re happy to introduce Zendesk Labs to the Apps Marketplace: a testing ground where customers can find and enable experimental apps!

Nine new additions to the Zendesk tool belt

July 1, 2014

This month we’re happy to bring you 9 great new integrations that help you do everything from initiating a face-to-face chat with your customers to transferring content from Zendesk to wordpress

How Real-time Customer Feedback Helps your Agents Improve Faster

June 25, 2014

Seeking feedback throughout the support process is essential to high-quality customer support

Tip of the week: test your apps in real time

June 23, 2014

Developing Zendesk Apps without being able to test changes to your code in real time is painful. To help alleviate this, Zendesk built Zendesk App Tools (ZAT)