Outbound team: Welcome to the Zendesk family

May 4, 2017

We’re happy to report another milestone in Zendesk’s journey to help companies better communicate with their customers. Today we announced our recent acquisition of Outbound, and we welcome the entire Outbound team to the Zendesk family

Proactive support with in-product messaging

March 23, 2017

Would it be helpful if you had a way to reach out to your customers before they need to reach out to you? Let’s say you have a new or updated product you want to let them know about, or you want to give your new users a suggestions on how to get started

Be in the right place, at the right time with Zendesk Connect

November 14, 2016

Zendesk Connect allows you to better understand and proactively engage your customers

Introducing the new Zendesk: Built for better customer relationships

October 25, 2016

Zendesk has evolved from a customer service product to a family of products for improving customer relationships. Meet the new Zendesk