Talking Customer Engagement, Business, and APIs with Robert Scoble

April 9, 2010

I sat down recently with Robert Scoble of RackspaceCloud and Building43 to discuss the history and philosophy behind Zendesk.

Robert is such an enthusiast for the web and for innovation – it was both fun and inspiring to talk shop with him. One aspect of Zendesk we discussed that found resonance in the comment thread over at Building43 is our API; how we see extensibility as a central piece of Zendesk. The list of these integrations keeps growing on our Extras page; and you developer types can build your own by tapping directly into our API.

We know. It's a lot to take in.

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