Tip of the Week: Using the Placeholders Autocomplete Feature

Tip of the Week: Using the Placeholders Autocomplete Feature

April 17, 2012
Tip of the Week: Using the Placeholders Autocomplete Feature

Using placeholders in your tickets used to require memorization of the more common ones or having to frequently refer to a massive list. Fortunately, we now have an easier method of autodetecting placeholders when creating a new ticket or updating an existing one! As soon as you begin typing, a list of placeholders will appear and you can then pick and choose the one you need. Find out more about this great tip in our Forums!