Tip of the week: crafting better customer responses

Tip of the week: crafting better customer responses

May 5, 2014
Tip of the week: crafting better customer responses

One of the best investments you can make when working in customer support is taking the time to write appropriate, relevant responses to your customers. There are many ways you can improve your responses, such as using Macros or Triggers, but your approach to addressing your customers can be just as important to them as the overall support you provide!

The latest tip of the week is actually several tips for improving your responses to a customer, and providing a positive customer experience.

Head to the forums to learn more

We know. It's a lot to take in.

Sign up for our newsletter and read at your own pace

Please enter a valid email address

Welcome to the club!

Oops! Sorry something went wrong, try again later?