Tip of the week: HTML in custom ticket field descriptions

Tip of the week: HTML in custom ticket field descriptions

July 7, 2014
Tip of the week: HTML in custom ticket field descriptions

For a number of reasons, you may want to format your custom ticket field descriptions using HTML. Perhaps you’d like to update the styling, font sizes or colors, add a table, or include code blocks. While HTML currently can’t be used by default, you can apply it by creating a global JavaScript widget in your Web Portal, or by customizing your theme in Help Center. The latest tip of the week shows you how.

Head to the forums to learn more

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