Track How Customers Navigate Your Support Portal With Google Analytics

Many of our customers have been interested in gaining insight into their Zendesk site traffic through Google Analytics to better understand how end users are using their help desk. Our customers have always been able to easily add Google Analytics code to their Zendesk using the flexibility of our Global JavaScript widget.

Now, we take care of the code for you with our new native Google Analytics widget. Simply go to the Widgets page under the Account tab; choose the Google Analytics widget and enter your Web Property ID. With the new Google Analytics widget for Zendesk, you can quickly uncover trends and patterns to improve your customer engagement and create online content that will attract more visitors and grow your community support.