Infographic: Your Customers Want Support Via Smartphone

March 21, 2012

As smartphones become as essential to our pockets and purses as wallets and drivers licenses, customers are expecting these handy devices to do do their banking, purchase last-minute birthday gifts, book reservations, and above all, take care of customer service needs. Customers these days don’t like to stop for even a few minutes. Companies need to take this new breed of customer very seriously. It’s not like smartphones are some kind of passing trend.

Use the code below to re-use this graphic

[html]<img title="Support By Smartphone" src="https://d16cvnquvjw7pr.cloudfront.net/images/blog/Infog_customersupport_v2.jpg" alt="" width="615" /><em>Image originally posted on <a href="https://www.zendesk.com/blog/support-by-smartphone-infographic">Zengage, The Zendesk Blog</a></em>[/html]

We know. It's a lot to take in.

Sign up for our newsletter and read at your own pace

Please enter a valid email address

Welcome to the club!

Oops! Sorry something went wrong, try again later?