Article | 1 min read

Zendesk Multibrand

Published March 16, 2015
Last updated March 16, 2015

Maxime Prades

Your customers expect their service experience to reflect the brand they love, and to account for their unique needs. A one-size-fits-all approach just doesn’t work anymore. Zendesk Multibrand helps support teams tailor customer service experiences in a scalable way, by streamlining administration and agent workflows within a centralized command center. With these new capabilities you can give your customers relevant content through branded Help Centers and support channels while constantly improving service delivery.

Watch this 20-minute recorded webinar where Zendesk Product Marketing Associate Brandon Knapp walks you through Zendesk’s Multibrand feature, including workflows and best practices for using this feature.