Zendesk Roadshow Benelux and Nordics

Customer Insights 2021

Available On-Demand

Our breakout sessions are sliced and diced by the most relevant topics in customer service today. Our two tracks offer learnings for everyone.

The Customer Service Track is for those who aren’t using Zendesk yet, but want to know the latest in customer experience. The Zendesk Track is for customers interested in making the most out of solutions, through hands-on workshops. Session highlights include:

Premium Plus and Brussels Airport show how they scaled their workflow using WhatsApp, chatbot and Sunco
A fireside chat with Albelli on managing peak customer season
A workshop with inRiver on how to design the best help center
Beeckestijn Business School and Media publisher CustomerTalk on how to build an effective CX Business Case
BotXO on how AI and Chat enhance e-commerce and the pre-purchase journey of retailers Tiger of Sweden and Siksilk

All sessions are in English. Register now, then pick the breakout sessions you want to join on the day. All sessions will be recorded and shared on-demand, for viewing whenever suits you.

Please fill in the form to watch the recording

First name

Please enter your first name

Numbers and special characters are not allowed

Last name

Please enter your last name

Numbers and special characters are not allowed

Work email

Please enter a valid email address

Please enter a valid email address.
Email addresses may not begin with:

Country

Please select your country

Phone number

Please enter a valid phone number

Job title

Please enter your job title

Almost done. Just tell us about the company you keep.

Company name

Please enter your company name

Number of employees

Please select number of employees

Department

Please select your department

By checking this box, I agree to Zendesk contacting me with marketing-related communications about Zendesk products, services, and events. I understand I may unsubscribe at any time.

By submitting my personal data, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice.

Thank you very much for registering. Please check your inbox for a confirmation email or click here to watch the recording now.

Sorry, something went wrong!

Please reload the page and try again, or you can contact Zendesk for support.

Agenda

13.00 - 13.30 | Keynote: The Digital Tipping Point.
An overview of the trends in customer service

Hosts:
Charlotte Møller-Andersen - Regional Vice President Commercial Sales
Pieter Berendsen - Senior Sales Manager Enterprise Sales

Customer Service Track	Zendesk Solutions Track
13.30 - 14.00 \| BotXO How AI and Chat enhance e-commerce and the pre-purchase journey of retailers Tiger of Sweden and Siksilk	13.30 - 14.00 \| inRiver and Zendesk Customer Success Workshop: How to design the best help center for your customers
14.00 - 14.30 \| Albelli and Zendesk Customer Success How to handle peak season in customer service	14.00 - 14.30 \| Zendesk Solution Consultant Futureproofing your customer service by integrating messaging and utilising your data
14.30 - 15.00 \| Beeckestijn Business School and CustomerTalk How to build an effective CX Business Case? How do you convince management to invest in funding and human resources for CX?	14.30 - 15.00 \| Premium Plus and Brussels Airport How they scaled their workflow using WhatsApp, chatbot and Sunco

Customer Service Track	Zendesk Solutions Track
13.30 - 14.00 \| BotXO How AI and Chat enhance e-commerce and the pre-purchase journey of retailers Tiger of Sweden and Siksilk	13.30 - 14.00 \| inRiver and Zendesk Customer Success Workshop: How to design the best help center for your customers
14.00 - 14.30 \| Albelli and Zendesk Customer Success How to handle peak season in customer service	14.00 - 14.30 \| Zendesk Solution Consultant Futureproofing your customer service by integrating messaging and utilising your data
14.30 - 15.00 \| Beeckestijn Business School and CustomerTalk How to build an effective CX Business Case? How do you convince management to invest in funding and human resources for CX?	14.30 - 15.00 \| Premium Plus and Brussels Airport How they scaled their workflow using WhatsApp, chatbot and Sunco

Customer Insights 2021

Customer Insights 2021

Available On-Demand

Please fill in the form to watch the recording

Agenda

Customer Service Track

Zendesk Solutions Track

Featured companies

The Roadshow is now available on-demand