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In-App Messaging iOS

In-app messaging iOS

Engage customers on iOS

Engaging with users and customers when they're most likely to respond is a sure fired way to capture their interest. In-app messaging helps to pique their interest with notifications, offers, surveys, or messages that users see while they're in their app. This is where Zendesk Connect comes in.

The inside scoop

Outbound, a member of the Zendesk family, in conjunction with Zendesk Connect, improves customer relations with proactive messaging that allows businesses to engage customers via multiple messaging platforms.

Did you know?

In-app messaging for iOS (and Android) offers multiple benefits, including:
  • Stronger commitments - engaged customers are less likely to delete apps
  • Targeted marketing - send personalized notifications based on preferences and behavior
  • Mobility - catch your users on the go — who has time to slow down?!
By using a combination of Zendesk API and mobile SDK for both Android and iOS, developers embed Zendesk functionality natively into any app. Brand consistency is maintained, efficiency is increased, and friction is reduced for customers.

Next steps

Outbound is now a member of the Zendesk family. We're working together to make in-app messaging for iOS better with proactive messaging.

Check out Outbound

See which Zendesk plan works best for you.