In-product messaging
Driving engagement with in-product messaging
Catching the attention of your customer with an effective message, at a time when they’re likely to respond is an effective way to pique their interest. Capturing their interest with notifications, messages, surveys, or offers customers see while they’re viewing your products is all helped by in-app messaging, available on both Android and iOS. That's where Zendesk Connect comes in.
The inside scoop
As a member of the Zendesk family, Connect uses proactive messaging to make customer relations better. Furthermore, it allows businesses to engage customers via multiple messaging platforms.
Enjoy the benefits
In-product messaging with Connect offers multiple benefits, including:
- Stronger commitments – customers are less likely to uninstall apps when they’re engaged
- Targeted marketing – use preferences and behavior to send personalized notifications
- Mobility – keep up with your mobile customer – catch them on the go
Next steps
Zendesk helps make in-product messaging a tool for businesses. And Outbound is now a member of the Zendesk family. We're working together to make in-product messaging better.
Check out OutboundAdditional Resources
We have more to say about this. Have a look below.
There are many ways to learn from and engage with your customers through in-product messaging. Keep reading to find out more!
Enable notification app also for internal useHow messaging apps can benefit your businessBringing customer support directly to your customersAutofill the Web Widget contact form9 tips for better customer feedback formsHow to make your customer feedback form more visible
App marketplaceEmbeddablesWeb widgetCustomer feedback software In-app supportCustomer service app
App marketplaceEmbeddablesWeb widgetCustomer feedback software In-app supportCustomer service app