Make it easy for your users to get in touch with the help center through Zendesk Embeddables. Create a contact form on your website that allows customers to send messages quickly on any type of device whether it be a tablet or smartphone. When customers can contact you at any time, they know you are listening and want to resolve their issues as fast as possible.
A different approach
Zendesk Embeddables offers a simple way for customers to save time and feel more comfortable with your help center. It is very satisfying to know at the other end of your inquiry is a real human (or at least access to a real human agent) that puts customers at ease. Seamlessly integrating Zendesk functionality into your support environment allows you to reach out and offer support, provide information, or start a conversation.
Enjoy the benefits
Using Zendesk embeddables to build a contact form on your website lets you:
- Offer a better customer experience - Embed support across all channels, devices, and environments and reduce the effort required to get help which makes for great customer service
- Solve problems faster and within context - Automatically generate information to quickly get to the root of support inquiries
- Stretch out and grow - Streamline workflow and make support more efficient to free up the resources businesses need to grow
Keep your customers on your website by taking away the need to be their own private investigator. Sign up with a free 14 day trial of Zendesk Embeddables today, and address the link between a great help center support and happy, satisfied customers.
We have more to say about this. Have a look below.
There are many ways to learn from and engage with your customers through a contact form for websites. Keep reading to find out more!