Home
Enterprise
Certification

Good as gold

Sometimes, a little external validation is just
what we need. Show off your Zendesk Support
skills with our first-ever certification.

Zendesk Support Administrator

This certification shows that you have the necessary knowledge to implement, configure, and manage an Enterprise account of Zendesk Support.

Worth its weight

Recognition | It's an official stamp of approval on your Zendesk Administrator skills.

Guarantee of expertise | Employers want to feel confident that their admins know how to do their job as well as possible.

Competitive edge | You’ll receive a certified logo — for your LinkedIn, business card, or resume.

More Resources

Some extra shine

  • Exam guide

    Familiarize yourself with the
    certification exam.

    View guide
  • FAQ

    Get the rundown on common questions, from testing options to maintenance requirements.

    See answers
  • Training

    Courses to bring you closer
    to acing the exam.

    Polish your skills
  • Verification

    Check to see if someone has earned their
    Zendesk Certification.

    Verify a credential

Show us what you got