In this episode of, A CX Moment, we have a special panel with Perri Maxwell, Director of Product Marketing from Ada, and our guest speaker, Eric Witman, Lead CX Systems Specialist at The Boston Globe. Learn how The Boston Globe uses Ada, Zendesk, and other tools to up-level their AI and self-service CX strategy to drive value and efficiencies for the business.
This will be an immersive open conversation with live Q&A, so come ready to learn from our panelists and have your questions answered live!