Customer community software
Connecting customers and support staff
Reaching out to like customers is easier than ever these days. Whether you're reading a review, exchanging ideas on social media, or participating in an online discussion, talking to one another is an everyday occurrence. Zendesk Guide fosters that customer engagement, strengthening connections on a platform that is branded and customized.
The inside scoop
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- Fun, useful, and inviting sites - add logos or change colors to make your community feel like home
- Fresh and valuable content - existing content scans cut down on duplications and make it easy to discover solutions
- Easy monitoring of sites which allows for agent assistance
Give your brand room to shine with customer community software that promotes peer-to-peer support with the assistance of your customer service team. Launch your free trial today.Experience is everything.
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There’s plenty of information about online communities and customer community software. Read these resources to learn more.