The best help desk software
Zendesk Support empowers support agents to handle service requests swiftly. With the best help desk software, they get time-saving tools like triggers, automatic notifications, and multi-channel support.
Internal support for any industry
- “Zendesk Support is robust and easy to use—anyone could learn how to use it.” - Reuben Furmanski, Head of Customer Support at Fiverr
Improved resolution times
- “Triggers let us control exactly which content is included in each ticket so that our agents will have the information they need to address any request.” - Lucille R., ESolutions Manager, NA Global Delivery Center at Xerox Corporation
- “It’s guaranteed that every person that starts with Xero is going to have some interaction with Zendesk.” - Hadleigh Lynn, Support Team Lead – Internal IT at Xero
Centralized support for every channel
The best help desk software is part of a centralized support solution, bringing all support queries into a central place. Support agents only need to access one platform to hear from employees and customers, no matter if they called, initiated a chat, or left a comment on a social media site. Integrated applications can expand the solution’s reach and bring queries in from the most popular productivity apps, project management systems, team-communication tools, and much more.Learn more about Zendesk Support
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The benefits of a help desk are almost unlimited. Learn more about how it can help you give your customers the best support: