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Help desk services

Put a smile on your customer's face

Good customer service can be difficult to maintain if the right help desk services are not in place.

Today's customers need an experience of relating to your business that makes their heart beat faster and smile more. A better customer experience begins with a better help desk software that offers services that streamline customer support with time-saving tools like triggers and automation. With Zendesk Support, there are no more frowns of complex technology.

The inside scoop

Zendesk's cloud-based software provides management with a customer-support solution. Easy-to- use and designed for both customer and support desk agents. By the way, it doesn't matter what you call it —help desk, service desk, or support desk software—great help desk services increase client satisfaction. And, client satisfaction means increased business and better experiences between you, your staff, and your customers.

Did you know?

Zendesk allows problems to be solved with teammates by collaborating with each other and sharing information displayed on real-time updates. Customers and agents can help themselves with a customized help center, knowledge base, online community and user customer portal. Faster resolution is possible with improved efficiency and better self-service.

The right fit for your business

Help desk services allow support agents to priortize, track, and solve customer support tickets with ease.
  • Support desk agents design/share their own macros responding quickly to recurring customer inquiries
  • Personalized views allow agents to see their queue based on ticket status, group, assignee, and more
  • Apps Marketplace is available for Zendesk products with over 500 apps and integrations

Next steps

Contact us and gain access to the resources that will put your company a level ahead of the competition. A customer smile is at the heart of the great experience.

Get proactive today

See which Zendesk plan works best for you.

Join us for a live product demo

We’ll walk you through the product family and answer any questions you have about Zendesk.

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