Guide | 1 min read
Zendesk’s customer service guide for startups
Last updated September 21, 2021
Getting a startup off the ground is tough enough as it is—but attracting and retaining customers is even tougher. Whether you think you need two customer service agents or twenty, providing the right tools can save money, increase revenue, and keep customers coming back for more.
With Zendesk, brands like AirBnB, Brandless, and Peloton have built world-class customer service experiences from the ground up—and now you can too.
The full guide includes:
Industry insights on why user feedback matters
How to get started with a CX tool
How to build a scalable metrics framework
Best practices on how to take action on customer feedback