Increase ticket priority via automation [pro tip]

Democratizing creativity through AI with The New Yorker's Matthew Hutson

While the public is only just now beginning to grapple with the rise of artificial intelligence,…

ChatGPT vs. Bard

ChatGPT and Google Bard provide similar services but work in different ways. Read on to learn the potential benefits and limitations of each tool.

Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart

Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…

• Startups

Why self-service and the employee experience drive cost savings with VirginPulse’s Michael Pace

In the seventh episode of Conversations with Zendesk, VirginPulse's Michael Pace talks about how his support organization scaled wisely by investing in self-service and the employee experience.