Singapore
Job Openings
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Corporate Counsel, APAC
Zendesk is building a world-class legal organisation and is seeking a high-energy individual.
This role will work closely with our Sales, Finance, IT and other operations teams, with primary responsibility for Zendesk’s APAC offices, as well as other members of the Legal team. The ability to manage and drive transactions and processes to completion is a must! This is a great opportunity to join a vibrant team within an exciting, high-growth company. This role will report directly to Zendesk’s Associate General Counsel for Commercial Transactions and will be located in Singapore.
Responsibilities:
- Drafting, negotiating, and maintaining various commercial and technology related agreements
- Establishing and maintaining data privacy, security and regulatory practices and policies consistent with applicable laws and regulations
- Manage and work with external counsel in the matters that they handle for Zendesk
- Manage the execution of documents by senior employees and executives
- Conduct and contribute to other legal projects as required by legal team members
- Provide practical guidance to other teams that take legal and business considerations into account
Requirements:
- Extensive experience in commercial transactions as a lawyer at an established law firm and/or technology company
- Experience with contracting for SaaS products
- Expertise in drafting, negotiating and maintaining a wide variety of commercial agreements typical to the technology sector, such as sales agreements, NDAs, reseller and other channel partner agreements, and technology partnership agreements
- Ability to work with Sales, Finance and IT teams collaboratively
- Ability to work in a high volume environment while remaining analytical and detail-oriented
- Ability to own a process from start to finish and implement processes independently
- Experience in compliance with international privacy regulations and experience with established security standards for SaaS products, including drafting and negotiating data protection agreements
- Law degree (J.D. or equivalent) from a leading law school
- Licensed to practice law in Singapore, the US or another common law jurisdiction.
- Have at least 5-7 years of post qualification experience at a top tier commercial law firm and/or working in-house with a technology company
- Contract management experience is a plus
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-IC1
Finance Operations Analyst
Zendesk is seeking a motivated, charismatic, and personable individual to add as a Finance Operations Analyst to add to our world class Finance team. This individual will be responsible for helping to manage the collections process, invoicing and provisioning as we face accelerated growth and increasing demand for Zendesk products. The ideal candidate will be organized, detailed, have the ability to work independently, and be a quick learner. This person must possess the flexibility to shift tasks quickly in rapidly evolving environment with high-tech experience being a plus. This is a great opportunity to join an exciting, high-growth company at the ground level.
Responsibilities:The job responsibilities for this role will encompass the entire Quote-to-Cash process at Zendesk:
- Assist with the creation of quotes for order entry
- Validate service order pricing with sales team
- Involve in invoicing and provisioning
- Validate booking and billing data
- Partner with sales and support teams to ensure all customer accounts are properly provisioned
- Engage with customer and sales team on account changes upon renewal
- Participate in designing and implementing an evolving business process to support extreme revenue growth
- Collections and Receivables
- Monitor collection activities
- Provide weekly updates on interactions with customers to Finance and Sales Management (Americas, EMEA, APAC)
- Process approved credit card refunds
Requirements:
- 3-5 years of experience as Financial Accountant or Operations Analyst
- Effective oral and communication skills in English
- Experience in back office operations process and procedures
- Energetic and dedicated
- Ability to work independently and meticulous
- Articulate and good writing skills
- BS/BA in Accounting, Finance or Business
- com and Zuora experience a plus
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI – IB1
Senior GL Accountant
The Zendesk Finance Team is seeking a Senior Accountant who will support the Singapore & India entities by performing all duties necessary to assist the department to achieve accurate record keeping. Experience in a high tech, start-up environment is preferred. Demonstrated ability to work independently in a rapidly evolving environment is critical.
Responsibilities:- Active role in financial close process
- Preparation of month-end journal entries and reconciliations
- Support in preparation of monthly, quarterly and annual financial reporting process
- Preparation of fluctuation analyses and perform financial statement analytics, providing relevant explanations for fluctuations
- Reconcile all cash accounts monthly
- Coordinate with various centralised processing teams (Payroll & AP) during the monthly close
- Prepare GST filing and other tax filings
- Maintain Vendor Master File
- Support the regional AP team, if necessary
- Support the monthly accrual process
- Support the maintenance and tracking of fixed assets
- Prepare monthly cash funding reporting
- Prepare and submit month-end close activities
- Coordinate statutory audits & routine tax reportings
- Coordinate with local accounting outsourcers (accounting & tax) for the close process
- Implementation and documentation of internal controls, procedures & policies
- Additional projects/tasks and analyses, as necessary
Requirements:
- 5+ years experience in accounting
- Strong analytical skills
- Must be organized and detail oriented
- Ability to strive in a fast-growing environment where change is the norm; strong multi-tasking skills, and flexibility to switch from one project to another
- Ability to work with regional & global teams
- Energetic and dedicated
- Ability to work independently
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI – IB1
Product Designer
At Zendesk, the design culture starts with our three Danish co-founders and flows outward into every aspect of the organization. From the Scandinavian aesthetic of our workspace, to the way we gather, work and create - design is an integral part of everyday life at Zendesk. As a product design team we believe in a collaborative working style with a bias towards rapid prototyping, experimentation and a strong curiosity for our customers and their needs.
What we’re looking for:A designer whose portfolio demonstrates excellence in solving challenging user experience challenges with simple, empathetic solutions. You’re a clear communicator, keen on experimentation, and comfortable with complex workflows. As a product designer at Zendesk you will collaborate with our global creative team which spans the disciplines of product design, user research, brand and storytelling.
What you get to do everyday:- Act as a conduit between the Product and Creative teams to solve complex interaction problems, humanize product ideas and develop these ideas into elegant application design
- Work with Product Managers and Engineers to grow concepts through design exploration, ideation and user validation
- Design interaction models, wireframes and mid-fidelity mockups that promote ease of use and optimize how customers interact with our products
- Analyze tasks, model information, navigation and flows using UX best practices for web and mobile
- Present design solutions to stakeholders and company executives, defend design decisions and incorporate feedback into the design cycle
- Strike a balance between the practicalities of design and rethinking paradigms that define a new web
- Ideate with all levels of Zendesk to create products that make happier support professionals
What you bring to the role:- Ability to demonstrate a strong command of written and spoken English
- BFA or similar and a minimum of 3+ years of professional experience designing consumer or SaaS applications
- Proven expertise turning complex business problems into simple and engaging design concepts
- Strong command of interaction design, visual design and information architecture with a mind for simplicity of design
- Capable of communicating and prototyping interactions rapidly at all levels of resolution
- Deep knowledge of modern web UI patterns
- Insightful design thinking, prolific exploration and a propensity for experimentation
*** Please submit a link to your portfolio with your application ***- A strong portfolio that showcases your work, provides detail of your role on projects and shows examples of functional designs that you have developed from requirements through design delivery
Culture and PerksZendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Customer Success Executive
Zendesk is looking for a talented Customer Success Executive to join our APAC Commercial HQ in Singapore.
Fulfilling this role means you are entrusted with the relationships, strategy, and product health for Zendesk’s top accounts. Our Customer Success team advises and guides our wide array of enterprise customers as they map any number of business needs to Zendesk. We are the faces of Zendesk - genuinely compassionate, strategic-minded, organised and dedicated. A Customer Success Executive is an experience-maker for our customers - passionate about working with large enterprises to make Zendesk the common thread that transforms their business.
Profile:
- Highly consultative and strategic with savvy business acumen
- Experienced working with multiple teams and C-level executives
- Inspired by technology and how it solves problems and pushes businesses forward
- Understands the unique power of genuine relationships
- Organised, professional and (hopefully) quick-witted
Responsibilities:
- Communicate eloquently and regularly with admins and executives at top-level accounts
- Produce and execute quality presentations on at least a quarterly basis to showcase customer growth, trends, and product/industry maturity
- Work with our awesome sales executives to make sure customers have the Zendesk resources they need
- Maintain product expertise across the Zendesk product line
- Respond to high-profile, high-impact customer escalations in a fashion that inspires confidence and continued customer loyalty
- Coach new Customer Success team members on Zendesk’s own customer service program
- Help lead our team as we set a new and innovative standard for the Customer Experience
- Identify and keep up with trends in Customer Experience and Customer Service and work with your customers to take advantage of them.
- Identify and help customers articulate the value of the Zendesk application to their business.
Your typical day may include:
- Collaborating with your peers in Customer Success, Sales, Support, Product, and throughout Zendesk
- Working with our embedded Data Analyst to comb through data that will enlighten customers and their executives about product use and industry trends
- Travelling to a customer’s headquarters and presenting to multiple stakeholders
- Working with marketing to share successful customer stories
- Sharing customer feedback across our organisation to enhance the Zendesk product
- Walk and talk: a little exercise adds a new dimension to 1:1s
Requirements:
- 10+ years consulting background, pre-sales or similar experience at the enterprise level
- Excellent communication, interpersonal skills, and eloquent writing skills
- Empathy and a unique ability to understand customer needs
- Enthusiastic about technology with demonstrated technical aptitude; experience at a technology company or relevant consultancy ideal
- Passionate about customer service and how it can transform businesses
- Willingness to travel up to 25%
- Strong project management skills and an ability to multitask without getting frazzled
- Love for teamwork and commitment to building a world-class, enterprise-class global customer experience together
- Account management or related experience caring for and advising customers or clients
- Bachelor of Science degree
- Consulting background, sales or similar experience at the enterprise level
- Professional project management experience
- Formal technical support experience; help desk experience ideal
- Knowledge of common help desk/ticketing solutions
- Familiarity with CSS, HTML, JSON
- Familiarity with SaaS architecture, hybrid systems and integration methodologies
- Experience working with API’s, Java, C# or other development languages a plus
- Experience with Zendesk, Salesforce and GoodData a plus
- Knowledge of customer service operations, metrics and trends
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-IC1
Director, APAC Services
Our Professional Services and Customer Success teams implement, consult, and advise our wide array of customers as they map any number of business needs to Zendesk. We are entrusted with the relationships, strategy, and product health of thousands of innovative companies using Zendesk, and it is our job to inspire and partner with them as they transform their businesses.
In this role, your responsibilities will be to develop and operate the next generation of Zendesk Professional Services in our APAC region. Reporting to the head of WW Professional Services, you’ll manage a team of talented product and industry experts, bringing them together to innovate and deliver high-quality Professional Services engagements.
The Director of APAC Services sits within our Global Services team. They will be responsible for the day to day management of all APAC professional services engagement. They will also be responsible for establishing executive relationships during a customer launch, managing and mentoring the team of project managers, and ensuring we are bringing value to our customers while keeping projects within scope, on budget, and on time.
This highly versatile position is ultimately responsible for the success of our Launch services team, including project delivery, customer satisfaction, profit/loss, and utilization.
Responsibilities
- Plan and direct all aspects of the APAC Services organization. Including but not limited to service strategies, objectives, and initiatives in alignment with the Zendesk Professional Services organization
- Manage APAC Professional Services from a P&L and business growth perspective as well as a growing team of engagement managers, functional consultants, and technical architects
- Partner with the VP of APAC to align on delivery of post-sale experience in a way that meets and exceeds measures
- Flex between enterprise methodologies and emerging market tactics to elevate the region and set an example for other leaders within the business
- Consistently drive to delivery, utilization, bookings, and experience targets
- Partner with WW leader of PreSales to integrate post-sale delivery experience and feedback into the presales offerings and methodology
- Partner with WW Customer Experience leadership and Finance to deliver on operational plan consistently and effectively
- Partner with PMO to develop and drive operational changes to support the scalability of the Services program
- Achieve period over period improvement in Services billable utilization, efficiency, and quality targets.
- Global responsibility, oversight, and accountability of all APAC customer projects
- Active participation within the Zendesk Customer Experience leadership team, contributing to planning, positioning, and definition of APAC Services business
Requirements:
- At least 5-7 years of Professional Services Management experience
- Keen understanding of Professional Services and the power of doing engagements well throughout a customer’s lifecycle
- Excellent at delivering to the varied business needs of the APAC subregions
- Ability to drive strategic conversations and inspire excellent service delivery in multiple regions simultaneously
- Resource management including staffing, planning, and utilization
- Project management planning and sales of consulting services
- Budget preparation, presentation and revisions
- Demonstrated record of using services and success to drive sales and, more importantly, customer experience forward in an innovative and repeatable way
- History of hiring experienced, articulate, and exceptional talent
- Excellent instincts and proven ability to interface at a senior level with ease
- Excellent communication, interpersonal skills, and eloquent writing skill
- Strong organizational skills and an ability to multitask without getting frazzled
- Bachelor’s Degree, MBA preferred
- Willing and able to travel domestically/internationally (40-50%)
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-IC1Engagement Manager
Join Zendesk's Professional Services team where you will design and deliver transformational service engagements to our high valued customers. You will work closely with the dynamic and high performing Zendesk team, leading design workshops, development and delivery of services such as enablement, customer service workflow, configurations, migrations, training, development and overall extending Zendesk beyond its core yet amazing capabilities.
Responsibilities:
- Become proficient in customer service processes and workflow, Zendesk's business applications and services offerings. Apply this knowledge to Zendesk customer business needs to design high value services engagements.
- Design and lead the development of unique and leading customer service solutions based on customer requirements.
- Support our Sales team with a focus on large enterprise customers. Lead the vision, development of services proposals, statements of work, and contract negotiations.
- Manage partner resources from assignment to completion to ensure the customer has a positive Zendesk experience.
- Manage executive level client relationships and provide team oversight during the delivery of services engagements.
- Support account management team with customisation requests from strategic accounts.
- Contribute to practice development initiatives through the development of service offerings, best practices, methodologies, and other intellectual capital.
- Team effectively with other parts of the organisation, including Support and Product Management to address and resolve customer issues.
- Collaborate with Zendesk partners during the sales process and in delivering joint customer engagements.
- Manage Projects to deliver on-time, on-budget and within the defined scope.
Requirements:
- Bachelor's Degree
- Certification in project management methodologies
- Excellent client management instincts and abilities with Executive-level presence
- Strong written and verbal communications skills and experience in facilitation
- Experience with various architectures (Web, Enterprise, SaaS) and methodologies
- Experience with RESTful and JSON API implementation (desirable)
- 5+ years experience delivering support and/or consulting services, preferably involvement in selling services
- Project management experience (SOWs, contract management, risk management, staffing)
- Experience delivering customer service, or experience with products and/or processes related to customer support groups.
- Ability and willingness to travel up to 15%
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-IC1Fullstack Engineer
Zendesk is looking for a Fullstack Engineer to join the Enterprise Chat team. As part of the Chat product office at Singapore, the Enterprise Chat team focuses on delivering the best experience for our largest customers. Zendesk’s enterprise customer base grows fast and you will be as proud as we are to serve the best companies in the world.
As a Fullstack Engineer you will take an active part in our effort to meet our customers requirements, among them: better tools to setup and operate their service, automation and machine learning, increased security, detailed reporting capabilities, performance and availability.
The Enterprise Chat team achieves a high degree of autonomy by combining designers, QA engineers, product managers and software engineers collaborating together.
What you get to do everyday- Collaborate with the Technical Lead to provide technical insights and early estimate on upcoming projects.
- Participate in technical design discussions and propose innovative solutions on backend components and frontend layers.
- Build POCs to test candidate technologies and take informed decisions.
- Ensure scalability, performance, maintainability and security of the technical platform in collaboration with ops teams.
- Actively participate in full-stack coding, reviewing pull requests and testing.
- Use your experience to mentor junior members in the team and evangelize coding best practices.
- Contribute to better working practices across Zendesk.
How you will make a difference- You have a 3+ years record in Software Engineering with proven knowledge in Python and Javascript. You practiced different frontend technologies, experience with React framework is a plus.
- You show a mature and pragmatic approach when choosing technologies.
- You have strong communication skills: you raise your voice when needed and listen to others.
- You put the customer first and respect your commitment to deliver.
- Personal projects, collaboration to open-source community or active learning initiatives would be a good sign of your passion to learn and solve problems.
Culture and Perks
Zendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Node.js Server Engineer
As a Node.js Developer at Zopim, you will be part of a small team working on our geographically distributed mediator applications. Your task will be to support feature teams by both developing for them, and by keeping the mediator code neat and understandable to empower them to make their own edits. You will also be responsible for doing continuous technical innovations and performance improvements on the mediator and our custom clustering solution. This role has a close connection with Ops as we work together to make the application robust and stable.
Requirements:- At least 3 years of relevant experience
- Javascript expert (Including keeping up to date with ES6)
- Has great understanding of distributed architectures
- Has worked with nodejs clustering solutions
- Understands how to troubleshoot and debug nodejs apps
- Intimately familiar with web technologies and protocols (HTTP/websockets/HTTP2)
- Understands typical web exploits and how to prevent and counter them
- Very comfortable at the linux CLI (Ubuntu preferred)
- Very familiar with the usual suspects open source stacks (mysql /redis/memcached/elastic search)
- Fluent with git
- Familiar with the OSI model and able to troubleshoot/optimise networking issues
- Open source enthusiast
- Good sense of humour
- Experience with Docker
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Senior Front End Software Engineer
Zendesk is looking for Senior Front End Software Engineer with a passion for Javascript. You’ll join our dynamic, expanding Engineering team in Singapore. JavaScript is a major part of Zendesk product development. We build our user interface using a combination of proprietary and open source frameworks. Backend services are powered by Node.js and Twisted.
As a Front End Software Engineer, you should love finding simple solutions to complex problems, and care about not only the technical and algorithmic aspects of large systems, but the way they enable other teams to do their jobs. You should have previous experience with web infrastructure, distributed systems, or component-oriented software engineering.
You’ll have the opportunity to quickly develop your skills whilst liaising with engineers in other offices, including San Francisco and Melbourne.
If you'd like to know more about Zendesk, please check out some of our videos:
This is Zendesk - http://goo.gl/mN6qEW
Why Zendesk - http://goo.gl/c2Gi22
Come join the team and help us push the boundaries of web applications.
What you bring to the role:
- 5-10 years experience in a similar role as a Front End Software Engineer, Web Developer, JavaScript Ninja, UI Developer etc
- Previous experience working as a dev lead or team lead or similar roles within a team
- Previous experience of being mentor to team members
- Knowledge of modern JavaScript techniques and web development, including experience with few JavaScript frameworks (e.g. React, Ember, Angular)
- Experience in writing Single Page App using JavaScript
- Mad skills in HTML & CSS, structure UI in components
- Good understanding of web delivery and optimization
- A passion for great design and usability
- Great communication skills and an ability to work well with others
- Experience working as full stack engineer
- Contributions to open-source, especially a JavaScript framework
Culture and Perks
Zendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Senior Fullstack Engineer
Zendesk is looking for a Senior Fullstack Engineer to join the Enterprise Chat team. As part of the Chat product office at Singapore, the Enterprise Chat team focuses on delivering the best experience for our largest customers. Zendesk’s enterprise customer base grows fast and you will be as proud as we are to serve the best companies in the world.
As a Senior Fullstack Engineer you will take an active part in our effort to meet our customers requirements, among them: better tools to setup and operate their service, automation and machine learning, increased security, detailed reporting capabilities, performance and availability.
The Enterprise Chat team achieves a high degree of autonomy by combining designers, QA engineers, product managers and software engineers collaborating together.
What you get to do every day- Collaborate closely with the Product Manager and the Designer to provide technical insights and early estimate on upcoming projects.
- Take the lead on technical design discussions and propose innovative solutions on backend components and frontend layers.
- Build POCs to test candidate technologies and take informed decisions.
- Ensure scalability, performance, maintainability and security of the technical platform in collaboration with ops teams.
- Actively participate in full-stack coding, reviewing pull requests and testing.
- Use your experience to mentor junior members in the team and evangelize coding best practices.
- Become a key contributor to better working practices across Zendesk.
How you will make a difference
- You have a 8+ years record in Software Engineering with strong capabilities in Python and Javascript. You practiced different frontend technologies, experience with React framework is a plus.
- You have delivered enterprise grade software as part of a SAAS company.
- You show a mature and pragmatic approach when choosing technologies.
- You have strong communication skills: you raise your voice when needed and listen to others.
- You put the customer first and respect your commitment to deliver.
- Personal projects, collaboration to open-source community or active learning initiatives would be a good sign of your passion to learn and solve problems.
Culture and PerksZendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI-CH1
Senior Software Engineer - Python
Zendesk is looking for a Senior Software Engineer (Python) to work on highly scalable technical challenges. You’ll be based in our Asian HQ in Singapore.
You’ll be part of an expanding team responsible for building our innovative chat application that helps thousands of businesses engage and building better relationships with customers.
This includes bite-sized feature development projects to large operational undertakings, such as building the systems that enable us to deliver fast, scalable and reliable services to users.
As a Software Engineer (Python) you'll also have the opportunity to work on real time web interfaces that will be seen and used by millions of people around the globe. Not only will you make a visible and immediate impact on our dynamic ecosystem, you will work alongside some of the brightest minds and thrive in a culture that always puts users first.
You should love finding simple solutions to complex problems, and care about not only the technical and algorithmic aspects of large systems, but the way they enable other teams to do their jobs. As a Software Engineer, you should have previous experience with web infrastructure, distributed systems, or component-oriented software engineering.
About You
- Advanced level with Python
- Similar experience as a Software Engineer, Developer, Programmer etc
- Solid experience in working with backend technologies
- Experience in working on distributed and performance-critical systems
- Passion for building highly concurrent and low latency software
- Solid understanding of systems architecture and common performance tradeoffs
- Basic Linux system administration
We would love to see experience with:
- Django
- Celery
- Flask
- Twisted
- MySQL
- ElasticSearch
- Riak
- Redis
- Docker
- Kafka
- Security and privacy concerns in web services
- Implementing REST APIs
This is a fantastic opportunity for a Software Engineer (Python) to make a difference in a talented team whilst working with the latest technologies.
Culture and Perks
Zendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.Software Engineer in Test
We're looking for an experienced Software Engineer in Test to join our collaborative, AGILE, values based and fun environment.
Zendesk is a beautifully simple Customer Service Platform with over 400 million users worldwide. Our product helps over 75,000 companies global have better, more meaningful relationships with their customers.
As a Software Engineer in Test, you’ll be part of a testing team of passionate engineers working with cutting edge technology, continually thinking outside the box and coming up with creative and innovative solutions. Our main focus is to increase confidence and coverage across all our products and to ensure we deliver the best possible solutions.
Being a high growth, global company you’ll have the opportunity to travel and learn from talented engineers in San Francisco, Melbourne and other Zendesk offices across the globe.
What you get to do every day as a Software Engineer in Test:
- Drive the test effort from planning and organization to execution and delivery. Develop effective test strategies.
- Write or contribute to test plans and/or test cases in medium to large sized projects of moderate complexity
- Advocate and educate product/project teams on test design, automation framework use and implementation. Work with those teams to evaluate testability of new features/implementations.
- Use your knowledge of testing and testability to influence better software design, promote best engineering practices, bug prevention strategies, testability, and other quality attributes across products.
- Continually work to incorporate automated tests into our CI and CD deployment pipeline
- Perform creative exploratory testing of new features and products
- Provide critical feedback to software engineers and product managers to improve existing and new features and capabilities
- Work with project teams highlighting and detailing any risks and assumptions identified
- Actively engage in the continuous improvement of testing practice with a focus on speed, quality and innovation
What you bring to the role:
- BS or MS in Computer Science or equivalent experience of test automation development experience
- 3+ years experience as a Software Engineer in Test, QA Engineer, Automation Engineer, Software Developer in Test, Test Engineer etc
- Experience developing test frameworks with automation tools such as Selenium WebDriver, Capybara, Cucumber or similar
- Proven experience with automated testing of large scale, distributed web applications
- Hands-on experience with Python (preferred), Ruby, Javascript, Perl or Other
- Strong knowledge of web application technologies such as HTML, CSS, JavaScript, JSON, and REST APIs
- Experience with Agile/Scrum methodologies
- Demonstrated problem-solving skills in a fast-paced, collaborative and agile work environment
- A love for independent research and a passion for staying up-to-date with the latest testing practices and automation trends
- Ability to work as part of a self-directed team, where you determine your tasks on a daily basis in coordination with co-workers, rather than waiting for work to be assigned to you
- Demonstrated creative, innovative and out of the box thinking
- Excellent written and verbal communication skills
Advantage skills:
- BDD/TDD experience
- Knowledge of JavaScript, jQuery, SQL
- Experience in executing and conducting Performance / Load test using Jmeter or other
- Experience testing APIs
- Experience with Sauce Labs
- Experience with Continuous Integration systems or Continuous Deployment / Delivery
- Experience working on open source projects with an active GitHub repo
Culture and Perks
Zendesk Singapore office is home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Software Engineer in Test (Chat Mobile)
You will be testing native mobile applications across multiple platforms and their interaction with our SaaS products, while gracefully handling curveballs in our fast-paced environment. You feel comfortable working on ambiguous problems and challenging the status quo. You want to make things better, faster, and more reliable and you can collaborate with others to deliver high quality software. Bring your zest for working in a fun company where your participation in making a GREAT product is really valued.
What you get to do every day:- Take an active role in a scrum team working directly with developers and product managers
- Write automated acceptance tests to enhance the existing test suite for Zendesk Mobile Applications and SDKs (Both iOS and Android)
- Continually work to incorporate automated tests into our CI deployment process
- Perform creative exploratory testing of new features
- Provide critical feedback to both software engineers and product managers to improve new features and capabilities within the product
What you bring to the role:- BS or MS in Computer Science or equivalent experience
- 3+ years experience developing test frameworks
- Hands-on experience with Java or Swift programing languages
- Experience in either XCTest or Espresso mobile app testing frameworks for iOS and Android respectively
- Experience testing end to end functionality using REST APIs
- Knowledge of design patterns and OO design
- Experience with Agile/Scrum methodologies
- Pride in your work and a strong sense of responsibility
- Ability to work as part of a self-directed team
- Flexibility to "roll with the punches" in a fast-paced environment
- Fun, positive attitude. Excellent communication skills and a healthy desire for collaboration
Nice to have:- Knowledge of web application technologies such as HTML, CSS, JavaScript and JSON
- Experience in build tools such as Gradle
- Experience with Saucelabs
- Experience with Continuous Integration systems (Jenkins)
- Experience working on open source projects with an active GitHub repo
Culture and PerksZendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About ZendeskZendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-CH1Team Lead - Quality Assurance
We are looking for an experienced Team Lead to guide our Quality Assurance team in Singapore. You’ll lead a small team of highly technical and talented engineers as they design, develop and deliver testing and test automation across our multi-tiered SaaS products.
This is an excellent opportunity for someone to have an impact on the quality of a large-scale product in a fast paced, truly agile environment.
Our product helps businesses worldwide have more meaningful and engaging interactions with their customers. With over 300 million users globally, our talented engineering teams are solving challenging, large scale problems on a daily basis.
What you get to do every day:- Lead a small team of talented and highly technical test engineers embedded in multiple product development teams
- Improve and implement our internal processes to make our software better and our deliveries faster
- Evangelize a culture of quality and our own best practices across multiple independent teams
- Prioritize tasks for your team, balancing the needs of multiple projects
- Foster partnerships with cross-functional teams
- Coordinate with other Quality Assurance teams on larger initiatives.
What you bring to the role:- 3+ years experience doing hands-on Quality Assurance / Engineering for high-availability consumer facing web applications, service oriented architectures and API consumption testing
- BS or MS in Computer Science or equivalent experience
- Strong experience with Agile methodologies and software testing in an Agile environment
- Proven track record leading development of test automation
- Comfortable with fast-paced, Continuous Delivery environment
- Excellent verbal and written communication skills and a healthy desire for collaboration
Culture and PerksZendesk Singapore office is the home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathon!
Perks include stocks, flexible working hours, $1500 training allowance, medical cover, mobile phone allowance and 4 months paternity leave.
About ZendeskZendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.Manager, International Communications (APAC)
Zendesk is searching for an International Communications Manager that is passionate about positioning the company as a leading provider of software for better customer relationships. Reporting to the Senior Manager of International Communications, this role will primarily focus on managing Zendesk’s PR activities in the APAC region, while helping to support our other regions where necessary.
The International Communications Manager will help drive Zendesk’s corporate and brand communications, help manage a network of global PR agencies, and support public relations campaigns related to corporate announcements, original content/research, and industry partnerships/initiatives. The role is based in our Singapore office.
Responsibilities:
- Work closely with Senior Manager of International PR to plan and execute a communications strategy for the APAC regions.
- Work with VP of Sales and Senior Director of Marketing for APAC to ensure PR plan for APAC is co-ordinated both located in the Singapore office
- Proactively identify technology trends to devise compelling stories that show Zendesk’s leadership in staying ahead of customer relationships and support software.
- Collaborate with senior leaders from the international teams to develop thought leadership themes and content, and develop key company spokespeople to amplify them with the press and at events/conferences.
- Build and maintain relationships with relevant media and influencers, positioning the overall Zendesk brand and specific initiatives and trends in the APAC region.
- Partner with content, marketing, sales and customer success teams to identify and promote newsworthy customer stories, milestones and momentum to drive press coverage.
- Write and edit press materials including announcements, bylines, pitches and presentations.
- Track technology and customer service trends to inform Zendesk’s communications strategy and update as needed.
Requirements:
- Good media relationships in the national press and technology sector, and the media placements to prove it.
- Track record of planning and executing communications strategies across APAC.
- Strong interpersonal, project management and prioritisation skills. Unfazed by change.
- A collaborative, open attitude and a history of working in and/or leading cross-functional teams.
- Experience working with senior management and the ability to lead and coach them.
- Excellent oral and written communications skills with a knack for simplifying complex topics and technologies to their essence.
- A minimum of five years of PR experience, ideally in technology with startup experience a bonus whether in-house or working at an agency.
- A minimum of a bachelor’s degree.
- International experience is a plus.
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. More than 87,000 paid customer accounts in 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Workplace Experience Manager, APAC
The Workplace Experience team is the organization that is responsible for planning, designing, building, and managing all properties around the globe. Working under the direction of the home office in San Francisco, CA, and in partnership with their local & regional teammates, this role is responsible for nurturing a collaborative and supportive team environment across functions and partners in Singapore, Australia, Japan, and the Philippines. With a focus on excellence in customer service delivery, this person develops key relationships within the APAC region, and is ultimately responsible for supporting service delivery to each location.
The Workplace Experience Manager takes the lead in setting expectations/ priorities, process, governance routines and risk management to deliver on real estate planning/forecasting, capital and expense project delivery, and internal customer satisfaction. A high level of understanding what, when, and whom to communicate will enable this role to achieve a great level of success.Responsibilities:
- Key contact for senior business leaders within the region
- Supports internal customer engagement, providing relevant and timely information to regional business leaders
- Creates an environment where people management and development is the number one priority
- Builds, manages, coaches, and mentors a team of office support staff
- Leads via a lens of creating internal customer satisfaction as a constant goal
- Manages overall performance of all vendors/suppliers and takes corrective action as necessary
- Demonstrates urgency and takes thoughtful risks
- Proactive identification of facility opportunities, issues and risks
- Commits to delivering with integrity, transparency, and quality
- Manages the portfolio in line with financial objectives (cost/head, space, cost/sf, etc)
- Coordinates with home office on all Workplace initiatives, in support of global program development
- Manages all sites within the limits and requirements set out in negotiated leases
- Assists in the negotiation of leases
- Actively engages and assists in regional real estate portfolio pipeline management reviews to ensure decisions are made in advance of critical events
- Helps identify and define regional real estate opportunities and develop appropriate solutions to optimize the portfolio
- Maintains region-specific market intelligence in order to capitalize on opportunities, as well as to react to time sensitive projects and initiatives in advance
- Ensures that the department’s policies and procedures are complied with across the regional portfolio
Qualifications:
- Bachelor’s degree, equivalent work experience or military experience
- At least 5 years’ experience in a corporate real estate environment
- At least 3 years of project management experience in commercial tenant improvement projects across the APAC region
- At least 3 years experience with capital and expense budgeting for the real estate & facilities function
- Experience negotiating long-term leases of at least 50k square feet
- Presentation (Keynote) and Microsoft Excel proficiency
- Ability to grow and lead a team
- Ability to converse with internal and external team members with a high degree of confidence and assertiveness
- Ability to laugh and have fun while doing a million things at once
- Ability to manage stress, competing priorities, and solve problems
Preferred Qualifications:
- Experience with ProLease or similar product
- Knowledge of construction terminology and ability to read plan documents
- Proficiency in Cantonese, Mandarin, Tagalog, or Japanese
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI-IB1
Account Executive
We are seeking an experienced Account Executive who is responsible for customer adoption, retention, and growth within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of upsell opportunities and delivering results against a quota, and do so with a customer focused approach. This person must be able to proactively identify and prioritize their prospects and accounts to focus efforts on those with highest likelihood of closing, potential growth, strategic value, and factors like churn risk.
Responsibilities:
- Become an expert on Zendesk’s products and conduct high level demos and use case discussions with prospects.
- Develop and manage relationships with prospects and accounts in your territory
- Exceed monthly / quarterly sales targets by driving opportunities and selling Zendesk products into new and existing accounts
- Demonstrating / selling value to key stakeholders within the accounts during fast moving as well as complex sales cycles
- Work in a team-selling environment with an experienced Strategic Account Executive and apply appropriate resources to opportunities.
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
- Ensure high satisfaction within your accounts
Requirements:
- Bachelor’s degree
- Experience selling to director/VP level leaders
- 3+ years of software selling experience; SaaS experience preferred
- Track record of success selling into mid-market companies
- Experience managing and closing complex sales-cycles using solution selling techniques
- Technically savvy; thorough understanding of a related technology
- Proficiency using Salesforce.com
- Skilled in virtual presentations, online web demos, remote sales processes
- Exceptional verbal and written communication skills
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI – IB1
Scoping Solution Consultant
We’ll start by being honest, this is not your everyday Solution Architect/Consultant position. We’re looking for somebody who can understand and document technical, functional and business requirements from our customers and translate them into a successful solution design. You'll work with a huge range of customers, from the smallest to the largest, ensuring that our delivery team are perfectly positioned to implement a successful project.
As the perfect fit for the position, you will provide business consultations for customers, capture the business requirements and deliver a SOW in a highly detailed approach, in order to meet and exceed expectations.
Responsibilities:
- Work collaboratively with Account Executives and Solution Consultants to position success paths for our prospects and customers.
- Link business processes with product/technical solutions.
- Gather requirements, create Statements of Work (SOWs) and change orders for new and existing customers.
- Position and present implementation options & proposals to customers & prospects.
Requirements:
- Demonstrable experience in one or more of the following: consulting services, project management and business analysis.
- Solid understanding of Enterprise Cloud solutions.
- Knowledge of scoping, sizing & defining statements of work (SOW’s).
- Excel and enjoy presenting - showcase high energy, enthusiasm and positivity.
- Ability to prioritise and plan effectively.
- Work effectively as a member of a cross-functional team (internal & external).
- Experience in a fast paced, high growth & dynamic environment.
Desirable:
- Experience with various architectures (Web, Enterprise, Cloud, Integration) and methodologies.
- Experience with RESTful and JSON API implementation.
- Has worked with Customer Service systems, processes and challenges.
- Prior sales experience.
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
#LI-IC1Senior Security Analyst
The Senior Security Analyst proactively manages security events to reduce the impact of security incidents and system compromises. The successful candidate will provide security monitoring, threat analysis, trend analysis, troubleshooting of security device monitoring and incident investigation using infrastructure and applications logs from across the enterprise. In addition, the Senior Security Analyst role will also initiate and resolve security operation activities per procedures within documented run books.
What you get to do every day :
- Act as a point of escalation for investigation of system and network security events.
- Architect, build, and support Splunk dashboards.
- Enhance the analysis of threat data and develop remediation strategies.
- Perform forensic investigations, identify attack vectors and mitigation tactics.
- Spread security awareness through tech talks, lunch and learns, and community involvement
- Monitor and analyze network security events.
- Set up triggers and review daily security events generated by SIEM, IDS and other security monitoring and threat intelligence tools.
- Perform research and analysis required for egress filtering, managing IDS rules, and responding to malicious traffic.
- Take part in the on call rotation.
What you bring to the role:
- Minimum three (3) years of prior hands-on experience with Splunk or equivalent SIEM.
- Experience configuring and using Splunk and ELK to identify security events.
- Conceptual knowledge on different areas of computer security (network, application, cryptography, forensics, incident response, etc.)
- Basic understanding of computer networks (VLAN, IP addressing, security zones of trust, etc.)
- Understanding of common security attacks (DNS cache poisoning, ARP spoofing, DDoS, XSS, CSRF, SQL Injection, etc.)
- Knowledge of *nix operating system and commands.
- Basic programming and scripting skills (includes ability to write regular expressions) (python, perl, bash, Ruby or any other programming language).
- Excellent oral, written and documentation skills.
- Undergraduate degree required; B.S./B.A. Computer Science, Computer Engineering preferred.
- Professional security certifications are a plus.
- Minimum three (3) years of prior hands-on experience with Splunk or equivalent SIEM.
- Excited to learn, work, grow, and advance your career.
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.#LI - IB1
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