Over 100,000 businesses rely on Zendesk software to make customer service experiences better. In fact, you’ve probably used Zendesk before – even if you didn’t know it. We help companies empower their customer service agents, and give them the tools they need to get the job done right.
Better software means a better experience
Our software is designed to meet customer needs, set your team up for success, and keep your business in sync.
Determining ROI can be tricky. Luckily, we’ve got a tool for that. Check out Zendesk’s ROI calculator to see the benefits of an omnichannel approach to customer support.
Tell us a little more about yourself, and we’ll do the rest:
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Tomorrow’s forecast just got a little bit brighter. Here is where you can expect some reductions.
00%Cost per contact
00%Phone average handle time (min)
00%Chat average handle time (min)
00%First contact resolution (FCR)
Total cost savings$00
The above estimates are based on Industry & Zendesk benchmarks with the assumption of using a single, integrated omnichannel solution. These numbers are designed to be only directional in use. Individual results & performance may
Start a free trial of The Support Suite to see it in action.
*Please note, this tool does not include data from our recent CX Maturity report from ESG.
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