Champions of customer service

Over 100,000 businesses rely on Zendesk software to make customer service experiences better. In fact, you’ve probably used Zendesk before – even if you didn’t know it. We help companies empower their customer service agents, and give them the tools they need to get the job done right. 

Better software means a better experience

Our software is designed to meet customer needs, set your team up for success, and keep your business in sync.

The best bets for customer service

Enjoy a small sample of insights and information from our vast library of customer service resources

Friends with benefits

We commissioned our friends Forrester Consulting to conduct a TEI study on the benefits enterprise businesses may realize by deploying Zendesk.

Improve your business CX appeal

Check out our CX Trends Report and see how your business stacks up against others in your industry.

Sharpen your skills

Customer service can make or break a business. But not everyone agrees on how to do it well.

Calculate your ROI with Zendesk

Determining ROI can be tricky. Luckily, we’ve got a tool for that. Check out Zendesk’s ROI calculator to see the benefits of an omnichannel approach to customer support.

Tell us a little more about yourself, and we’ll do the rest:

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Tomorrow’s forecast just got a little bit brighter. Here is where you can expect some reductions.
00% Cost per contact
00% Phone average handle time (min)
00% Chat average handle time (min)
00% First contact resolution (FCR)
Projected ROI 00%
Total cost savings $00

Disclaimer

The above estimates are based on Industry & Zendesk benchmarks with the assumption of using a single, integrated omnichannel solution. These numbers are designed to be only directional in use. Individual results & performance may differ.

Start a free trial of The Support Suite to see it in action.

*Please note, this tool does not include data from our recent CX Maturity report from ESG.

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