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Make customer service easier

Self-service is good because it’s quick and easy—like Zendesk. Our help center software organizes institutional knowledge and empowers customers to find their own answers.

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Create and publish help center articles that let customers find answers on their own.

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Scan text across various channels with Answer Bot to suggest relevant articles to your customers.

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Update various properties, such as labels and permissions, for multiple articles all at once.

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Analyze articles to identify what’s working and what you should write next.

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Make customer service easier

Self-service is good because it’s quick and easy—like Zendesk. Our help center software organizes institutional knowledge and empowers customers to find their own answers.

Help customers help themselves

Enable self-service

Provide automated responses

Make changes in bulk

Get detailed reporting

Enable
self-service