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Zendesk for businesses of all sizes

Best-in-class customer service for all

Deliver personalized support experiences while increasing your team’s productivity with AI-powered customer service tools from Zendesk.

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  • Full access to our cloud software
  • Cancel at any time

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Our Awards

Recognized by industry leaders

Discover Zendesk for customer service

Adapt faster to change

Use out-of-the-box reporting and analytics to measure your team's performance and spot recurring customer trends, or customize and build your own.

Drive better conversations

Maximize agent efficiency

Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support baked right in so customers can reach you via email, live chat, phone, and social media.

Empower your agents to solve customer issues faster with AI tools and workflow automations. A unified workspace also enables faster channel switching and agent collaboration.

Zendesk Plans and Pricing

MOST POPULAR

Zendesk Support

Zendesk Suite

Best-in-class ticketing system for managing emails. Customize with live chat and messaging, help center, and voice.

The complete, AI-powered CX solution with ticketing, live chat and messaging, help center, and voice.

Starting from

Starting from

$55

$19

per agent/month (Annual Plan)

$69 per agent/month (Monthly Plan)

per agent/month (Annual Plan)

$25 per agent/month (Monthly Plan)

Key features

Key features

All Support plan features plus...

Integrated ticketing system 

Email and social channel support

Omnichannel email, live chat, messaging, social media, and voice support

Business rules and workflow triggers

Customer self-service help center

Customer details and interaction history

Live chat, messaging and 24/7 AI agents

Out-of-the-box reporting and analytics

Prebuilt analytics dashboard

Predefined responses (macros)

Available add-ons

Custom business rules (triggers and automations)

Live chat, messaging and 24/7 AI agents

Online Zendesk team support

Customer self-service help center

Full access to these and all other features in-trial

Full access to these and all other features in-trial

Meet our biggest fans

Zendesk accelerates business growth

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